About the role

  • Night Auditor responsible for front office and night audit tasks. Ensuring guest satisfaction and operational efficiency at TownePlace Suites in Mooresville, NC.

Responsibilities

  • Perform all regular Front Office duties
  • Serve and build relationships with guests – ask for their feedback and show them hospitality.
  • Compile and enter data from Front Office Room Inspection forms.
  • Ensure the proper appearance of the lobby and all public areas, including the breakfast area.
  • Perform pre-Breakfast duties and responsibilities.
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Prepare guest bills for next-day checkouts and process reservation cards
  • Facilitate the deposit of guests’ valuables in hotel safe
  • Conduct the Night Audit in accordance with the Opal standards

Requirements

  • High school diploma or higher-level education
  • 2 years Hotel front office experience with 1-year experience as Night Auditor preferred

Benefits

  • Must be willing to work up to 40+ hours per week with flexibility
  • Must work the Night shift
  • Must speak fluent English (other languages preferred)

Job title

Night Auditor

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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