About the role

Senior Human Factors Engineer at Johnson & Johnson improving user experiences in MedTech through research and design. Engaging with cross-functional teams to enhance usability and patient care.

Responsibilities

Leads contextual research to discover unmet user needs
Creates usability specifications and requirements
Iteratively tests with stakeholders throughout a robust formative and summative usability process
Leads or supports human factors efforts for programs from concept through post market release
Supports and influences usability activities for product lines and programs with minimal oversight
Supports user research and insights discovery through design thinking, planning, coordination, observation, data collection, analysis, documentation and collaboration with cross-functional teammates
Develops a good understanding of intended use environments through field visits
Gains insight into intended user types through direct interactions with users
Works on problems of diverse scope that impact broader program team and business
Mentors others on project deliverables and supervises/directs third party contractors/consultants

BS/BA Degree in Human Factors Engineering (HFE), Usability Engineering, Cognitive Science, Anthropology, or equivalent; Post-Graduate Degrees (MS, PhD) are a plus
Minimum of 5 years’ human factors/usability engineering experience/use case validation testing or equivalent experience in product development and customer interactions
Experience in the planning and execution of all aspects of the HFE process including ethnographic research, formative and summative studies, documentation for design control and risk management
Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards
Strong knowledge of human factors principles
Working knowledge of task and use-related risk analysis methods
Knowledge of user interface and user experience principles for hardware and software
Basic knowledge of anthropometrics, biomechanics, and physiology
Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations
Experience in ability to negotiate with stakeholders and provide disposition feedback and/or suggestions for edits or new entries
Experience performing root cause analysis for use-related problems
Experience partnering with R&D, Marketing and Development teams to define and act as a guardian in upholding best usability practices
Medical Device product development or experience is a strong plus
Clinical experience and/or professional experience/degrees in software development and/or GUI development is a strong plus

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
retirement plan (pension)
savings plan (401(k))
vacation –120 hours per calendar year
sick time - 40 hours per calendar year
holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours