Backup Analyst resolving incidents related to mainframe infrastructure and disk subsystems. Working in a collaborative team environment to improve service quality and client interaction in Brazil.
About the role
- Senior Analyst providing analytic insights for optimal deployment design and field resourcing at Johnson & Johnson. Championing metrics and improving processes in the Deployment Organization.
Responsibilities
- Provide analytic insight to optimal deployment design and field resourcing
- Champion performance metrics and continuous improvement for Deployment Organization
- Utilize mapping software to develop new “Go to Market” strategies
- Identify opportunities to optimize territory design and field force structure
- Train Strategic Deployment Team members on territory design strategy
- Lead cross-functional teams toward process improvement capabilities
- Manage deployment-related data sources and territory mapping software
- Develop policy and governance rules supporting field sales structures
- Generate management consumable insight from data sources
- Maintain timely resolution of field-based change requests
- Develop special projects to improve analytics and field capabilities
- Prepare presentations and reports to support sales leadership
- Collaborate with customers to understand business factors influencing deployment designs
- Summarize and interpret key findings for actionable insights in the field
Requirements
- Bachelor’s degree required
- Advanced (MBA) degree preferred
- Minimum of six (6) years of business experience required
- Analytical experience with large data sources
- Ability to assess business impact across different functions
- Ability to plan and execute multiple projects concurrently
- Attention to detail and follow-up skills
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Proficiency in Advanced Microsoft Excel
- Strong data mining capability
- Experience with common visual-based analytic software technologies (Tableau, Qlik Sense)
- Direct experience in field sales force design and/or operation support preferred
- Familiarity with medical device terminology preferred
- Experience with mapping software preferred
Benefits
- Health, Safety, and Environmental practices compliance
- Employment governed by DePuy Synthes processes and policies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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