Hybrid Human Factors Engineer

at OneTrust

• Job title: Human Factors Engineer
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $76,000 - $121,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cincinnati, United States

About the role

• Human Factors Engineer improving user experiences through usability testing and research for medical devices. Collaborating with R&D and cross-functional teams at Johnson & Johnson.

Responsibilities

• Our IDHF/UX team leads contextual research to discover unmet user needs, create usability specifications and requirements, and iteratively tests with stakeholders through a robust formative and summative usability process.
• Supports human factors efforts for programs from concept through post market release, supporting and influencing usability activities for product lines and programs with oversight from more senior members of the IDHF/UX team.
• Support user research and insights discovery through design thinking, planning, coordination, observation, data collection, analysis, documentation and collaboration with cross-functional teammates through a robust usability engineering process.
• Develop a good understanding of intended use environments gained through time spent in the field at a couple of locations and a good understanding of intended user populations formed through user interactions.
• Work on usability problems of diverse scope that impact broader program team and business milestones which is achieved through partnership and collaboration with more senior IDHF/UX team members.
• The Human Factors Engineer will be mentored by more senior members of the IDHF/UX team to execute project deliverables and will be required to collaborate with third party contractors/consultants in the execution of usability research activities.
• Leverage human factors standards and best practices to inform new product designs and ensure concepts support safe, effective, and satisfying use.
• Support the planning, fielding, and reporting of various user research activities, including ethnography, focus groups, formative usability tests, and HF validation (summative usability) tests.
• Consolidate user feedback into meaningful design insights and actionable recommendations.
• Perform thoughtful and thorough root cause analysis for use-related problems that arise during hands-on usability tests.
• Develop an understanding of the use environments and participate in the creation of user workflows.
• Understand the regulatory imperative for medical device human factors, including relevant human factors standards and guidance documents, such as IEC 62366 and FDA's final HF guidance.
• Contribute to human factors documentation, including formative and summative test plans and reports, expert reviews, use-related risk analyses, use specifications, known problems analyses, and Human Factors Engineering reports.

Requirements

• BS/BA Degree in Human Factors Engineering (HFE), Usability Engineering, Cognitive Science, Anthropology, or equivalent;
• Minimum of 2 years’ human factors/usability engineering experience/use case validation testing or equivalent experience in product development and customer interactions is required.
• Experience in the planning and execution of all aspects of the HFE process including ethnographic research, formative and summative studies, documentation for design control and risk management, including moderating of studies is required.
• Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards.
• Strong knowledge of human factors principles; working knowledge of task and use-related risk analysis methods.
• Knowledge of user interface and user experience principles for hardware and software, workload, human perception and cognition.
• Basic knowledge of anthropometrics, biomechanics, and physiology.
• Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations.
• Experience in ability to negotiate with stakeholders and provide disposition feedback and/or suggestions for edits or new entries.
• Experience performing root cause analysis for use-related problems.
• Experience partnering with R&D, Marketing and Development teams to define and act as a guardian in upholding the best usability practices.

Benefits

• medical
• dental
• vision
• life insurance
• short- and long-term disability
• business accident insurance
• group legal insurance
• consolidated retirement plan (pension)
• savings plan (401(k))
• vacation –120 hours per calendar year
• sick time - 40 hours per calendar year;
• holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days
• Military Spouse Time-Off – 80 hours