Educational specialist providing intensive support for boys aged 10 - 16 in residential group. Working closely with families and various partners for holistic development.
About the role
- Vice President of Implementation overseeing deployment of OneRail’s delivery orchestration platform for enterprise customers. Leading team and ensuring technical excellence in implementations.
Responsibilities
- Oversee the end-to-end deployment of OneRail’s delivery orchestration platform for enterprise customers
- Lead, mentor, and grow a team of implementation managers, technical consultants, and integration specialists
- Own the technical architecture of customer implementations, advising on API integration patterns and system dependencies
- Ensure projects are delivered on time with proactive risk management and rigorous technical QA
- Champion customer outcomes by reducing implementation friction and enabling faster adoption of OneRail’s core features
- Drive continuous improvement of implementation playbooks, technical templates, and solution frameworks
- Partner with Solution Engineering and Customer Success to ensure seamless go-live handoffs and clear ongoing ownership of technical workflows.
Requirements
- 10+ years of experience leading complex SaaS implementations
- Deep technical expertise in API integrations, enterprise system architecture, authentication standards, and data transformation
- Proven experience implementing solutions across retail, supply chain, logistics, or transportation ecosystems
- Strong ability to translate customer requirements into scalable technical solutions and communicate them at an executive and engineering level
- Demonstrated success scaling implementation teams during high-growth phases
- Exceptional problem-solving ability and comfort navigating highly technical conversations with enterprise IT stakeholders.
Benefits
- Flexible work arrangements
- Professional development opportunities
- Health insurance
- Paid time off
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WK
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