Vice President of Implementation overseeing deployment of OneRail’s delivery orchestration platform for enterprise customers. Leading team and ensuring technical excellence in implementations.
Responsibilities
Oversee the end-to-end deployment of OneRail’s delivery orchestration platform for enterprise customers
Lead, mentor, and grow a team of implementation managers, technical consultants, and integration specialists
Own the technical architecture of customer implementations, advising on API integration patterns and system dependencies
Ensure projects are delivered on time with proactive risk management and rigorous technical QA
Champion customer outcomes by reducing implementation friction and enabling faster adoption of OneRail’s core features
Drive continuous improvement of implementation playbooks, technical templates, and solution frameworks
Partner with Solution Engineering and Customer Success to ensure seamless go-live handoffs and clear ongoing ownership of technical workflows.
Requirements
10+ years of experience leading complex SaaS implementations
Deep technical expertise in API integrations, enterprise system architecture, authentication standards, and data transformation
Proven experience implementing solutions across retail, supply chain, logistics, or transportation ecosystems
Strong ability to translate customer requirements into scalable technical solutions and communicate them at an executive and engineering level
Demonstrated success scaling implementation teams during high-growth phases
Exceptional problem-solving ability and comfort navigating highly technical conversations with enterprise IT stakeholders.
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