Financial Advisor providing expertise on financial products within allocated markets at Old Mutual. Customer service-focused with responsibilities in business development and relationship management.
Responsibilities
Provides advice on a specific range of products to a specific allocated market
Provide a quality service to customers while identifying opportunities to secure new business or support retention
Analyze specific problems and issues to find the best solutions
Receive visitors and assist with various requests
Schedule follow-up actions and enter relevant information into the CRM system
Develop and implement a relationship management plan for potential customer accounts
Develop knowledge and understanding of the organization's policies and procedures
Monitor and assess sales and market data for a specific geographic region
Develop a personal network within the business sector
Requirements
NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
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