IT Operations Lead responsible for managing IT services and strategic projects for Old Mutual. Collaborating across IT value chain and ensuring alignment with business objectives.
Responsibilities
The IT Operations Lead (MarTech) is responsible for managing the delivery of IT services and driving key strategic projects within the portfolio.
Deliver IT operational services to business units, ensuring alignment with strategic objectives.
Collaborate across the IT value chain to meet SLAs and performance targets.
Lead and manage key strategic projects within the portfolio from initiation to delivery, ensuring alignment with business objectives.
Drive change management initiatives to ensure smooth adoption of new technologies and processes.
Identify contract requirements and draft specifications for existing and new contracts.
Requirements
Matric plus relevant degree/diploma.
5+ years’ experience in IT operations and project management within a financial services environment.
Strong knowledge of ITSM (Information Technology Service Management).
Proven experience in stakeholder management up to executive level.
Demonstrated ability in change management and driving technology-enabled business transformation.
Analista de Serviços de Operações Jr. na Ipiranga planejando e programando a distribuição de combustíveis. Colaboração com transportadores e desenvolvimento de soluções logísticas.
Field Sales Manager achieving company objectives through MSRs in Cairo, Egypt. Leading strategies in medical representation for Nestlé's Health science products.
Data Center Operations Manager leading operations and teams for Mistral’s AI infrastructure in Borlänge, Sweden. Responsible for ensuring operational excellence and security at the data center.
Operations Manager focusing on cost reimbursements and process management at health tech startup in Berlin, ensuring efficient collaboration with health insurance providers.
Operations Intern providing support to the Operations department of a Credit Union while gaining hands - on experience and contributing to team tasks and projects.
Sales support role at Senzavi, a SaaS company enhancing project management transparency and profitability. Tasks include market research, lead coordination, and support in sales processes.
Director of Digital Strategy & Operations at Equinix overseeing strategy execution and operational goals for digital infrastructure. Leading initiatives to ensure disciplined execution and measurable outcomes.
Real Estate Operations Systems Intern supporting the management of the Dealpath platform in real estate development. Collaborating with teams in a hybrid internship to enhance affordable housing processes and systems.
Senior Operations Consultant at Bank of America focusing on resolving problems and optimizing operations in contact centers. Collaborating with partners to enhance client experiences and improve efficiency.