Senior Site Reliability Engineer managing critical infrastructure at Hornetsecurity. Collaborating with product teams to ensure performance and reliability across services.
About the role
- Senior DevOps Engineer for NVIDIA's cloud products ensuring high service reliability and availability. Collaborating with cross-functional teams and handling incident management in a 24/7 follow-the-sun environment.
Responsibilities
- partner with other key members including Site Reliability Engineering, Security Operations Center, DevOps teams
- help make services capable of providing near 100% availability
- decrease frequency and duration of any issue
- develop monitors, alarms, and alerts to help make the service more reliable
- report directly to a manager in the United States
- provide their services 24/7 with a follow-the-sun environment
- use alerts and alarms to help prevent issues and incidents when possible
- work with developers to develop and implement predictive support or diagnostic routines
- perform systems administration tasks, network administration tasks, security incident monitoring
- develop runbooks which the entire team will use
- update and evolve the runbooks as needed
- discover incidents and issues, including initiating the incident management procedure
- feedback will help us continually improve our service
Requirements
- 5+ years of experience administering large-scale production systems
- 3+ years of experience in high-availability Internet, Cloud, or Data Center environments (Systems Administration, SRE, or NOC)
- BS in Computer Science, Engineering, Physics, Mathematics, or equivalent experience
- Expert-level knowledge of Linux system administration and automation using Ansible and/or Python
- Strong experience with shell scripting, DNS, DHCP, storage systems, and core networking (IP Tables, routing, firewalls)
- Experience with at least one workload manager (Slurm preferred) or job scheduling system in a production environment
- Strong experience troubleshooting and maintaining large-scale bare-metal infrastructure
- Strong cross-team collaboration, documentation, and mentoring skills
- Experience improving processes for automation, reliability, and operational excellence
- Expertise using monitoring tools and problem ticketing systems
- Strong problem-solving, analytical, and troubleshooting abilities
Benefits
- equity
- benefits
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