Software Development Analyst at Northrop Grumman supporting Product Lifecycle Management systems. Collaborating across functional teams while providing user support in a technology-driven environment.
Responsibilities
Supports, maintains, and/or resolves incidents on enterprise-wide Product Lifecycle Management systems and/or applications software
Provides operational end user support, guidance, and incident management to agreed service levels
Performs or supports testing and maintenance of system corrections
Provides IT-focused end-user support in areas of best practice development, operations support, and problem resolution for the engineering community
Serves as a Subject Matter Expert in Siemens products including Teamcenter Unified
Addresses end-user incidents and requests for assistance within agreed service level guidance
Requirements
Bachelor’s Degree in STEM or 4 years of experience in lieu of education
Familiarity with Systems Software support, development and maintenance
Experience with supporting applications
Experience with desktop, end-user support and incident resolution
An active DOD Secret Security Clearance with the ability to obtain and maintain an SAP
Ability to obtain a Security+ certification within 1 year
Benefits
Health insurance coverage
Life and disability insurance
Savings plan
Company paid holidays
Paid time off (PTO) for vacation and/or personal business
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