Licensed Sales Producer responsible for serving customers through insurance products across multiple states. Flexible hybrid working environment with opportunities for personal and professional growth.
About the role
- Producer & Delivery Lead focusing on the execution of gaming and interactive content delivery at Northrop Grumman. Managing sprints, timelines, and quality assurance for immersive experiences.
Responsibilities
- Translate concepts into technical requirements and acceptance criteria; manage vendor deliveries from prototype to launch.
- Plan and run sprints with agencies; maintain the backlog; resolve blockers; keep scope, milestones, and budgets on track.
- Own QA for security, performance, accessibility (WCAG), and cross-device reliability; coordinate load tests, usability checks, and bug triage.
- Implement event-level analytics; set up CRM/CDP tagging; manage pixels, UTMs/QRs, and integrations with marketing and event systems.
- Drive builds through staging → UAT → production; maintain release notes and rollback plans; ensure version control and asset hygiene.
- Own timelines, work plans, status reports, and agency schedules; coordinate reviews and approvals with stakeholders.
- Partner with Legal, Compliance, Security, and IT to meet privacy, export-control, and security standards; document approvals prior to launch.
- Hold partners to technical and quality standards; run demos; provide clear feedback; confirm fixes against acceptance criteria.
- Keep specs, runbooks, test plans, and post-launch readouts up to date; capture lessons learned for reuse.
- Stand up on-site kits for events (kiosks, QR, network needs, offline modes); ensure monitoring and incident response plans are in place for all experiences.
Requirements
- Bachelor’s degree in a related field (e.g., Interactive Media, Information Systems, Computer Science, Communications) with 8+ years of relevant experience OR Master’s with 6+ years of relevant experience.
- Hands-on experience shipping digital products/experiences (games, interactive web, AR/VR/360) as a technical producer or project manager.
- Strong Agile skills: sprint planning, backlog grooming, capacity planning, and on-time delivery across multiple workstreams.
- Proven QA ownership (security/privacy awareness, performance testing, accessibility/WCAG checks) and release management.
- Experience implementing analytics (event schemas, tagging), and marketing integrations (CRM/CDP, UTMs, QR, pixels).
- Comfortable working with agencies/vendors and cross-functional teams (IT, Security, Legal/Compliance).
- Excellent organization and communication; clear status, risks, and decision logs.
- Ability to travel for key events/activations and work on-site as needed.
Benefits
- Health insurance coverage
- Life and disability insurance
- Savings plan
- Company paid holidays
- Paid time off (PTO) for vacation and/or personal business
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