Hybrid Director of Business Operations – Contract Management

at Executive Service Corps

• Job title: Director of Business Operations – Contract Management
• Job type: Full Time
• Experience level: Lead
• Salary: $90,000 - $110,000 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Director of Business Operations supporting North Park University's academic and operational mission. Collaborating across divisions to strengthen administrative processes and contract management.

Responsibilities

• Oversee operational processes for faculty hiring, onboarding, and offboarding in coordination with Human Resources and academic leadership.
• Oversee administration of faculty appointment letters, workload documentation, non-instructional assignments, and related employment agreements. Coordinate contractual processes for adjunct faculty, visiting scholars, and affiliated academic personnel.
• Maintain accurate faculty rank, tenure, and other appointment data in Colleague.
• Ensure accurate documentation and compliance with institutional policies governing faculty employment.
• Support academic leadership in maintaining efficient and consistent processes for faculty administration.
• Coordinate development, documentation, and accessibility of administrative policies to strengthen institutional policy governance.
• Support the VP for Finance & Administration in providing project management on institutional projects across the campus.
• Foster collaborative relationships with faculty, staff, and administrative leaders to ensure effective coordination of institutional processes.
• Identify opportunities to improve institutional processes, reduce operational inefficiencies, and strengthen administrative coordination.
• Map out workflows to develop consistency in processes across functions.
• Consult on cross-departmental initiatives that enhance operational effectiveness and support strategic priorities.
• Collaborate with Finance/Business Office, Human Resources, Legal Counsel, and Academic Affairs leadership to ensure institutional processes are aligned and well-coordinated.
• Provide operational analysis and recommendations to senior leadership regarding policy development, compliance practices, and institutional administrative processes.
• Promote a culture of respect, transparency, and constructive problem-solving in cross-functional initiatives.
• Navigate complex organizational dynamics with sound judgment and sensitivity to institutional relationships.
• Provide leadership for institutional contract administration, including review, coordination, and management of university agreements across administrative and academic units.
• Support development of standardized contract review processes and maintain a centralized repository of institutional agreements.
• Support development of vendor management practices in collaboration with the Finance Office.

Requirements

• Master’s degree in business administration, organizational leadership, higher education administration, public administration, or a related field.
• Progressive experience in operational leadership, administration, or institutional management.
• Experience working in higher education or other complex organizational environments.
• Demonstrated success building collaborative partnerships in complex organizations where influence and relationship management are critical to achieving results.
• Demonstrated experience managing contracts, procurement processes, operational systems, or administrative programs.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work effectively across organizational boundaries and collaborate with senior leadership.
• Experience leading process improvement or organizational change initiatives preferred.
• Possess a clear understanding and personal commitment to North Park University’s mission of Christian higher education.

Benefits

• Medical Insurance
• Dental Insurance
• Prescription Plan
• Flexible Spending Account
• Commuter Benefit
• Life Insurance
• Disability Insurance
• Retirement Plan
• Tuition Remission
• Helwig Recreation Center