Hybrid Solution Services Architect

at Nokia

• Job title: Solution Services Architect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bogota, Colombia

About the role

• Solutions Services Architect at Nokia responsible for developing bespoke solutions for customers. Collaborating with teams to analyze and optimize core network systems while ensuring technical integrity.

Responsibilities

• Engage with customers to understand business drivers, technical requirements, and project objectives for core network assessment and optimization.
• Define project scope, deliverables, timelines, and resource requirements in collaboration with project managers and customer stakeholders.
• Develop detailed assessment and optimization plans, including methodology, tools, and success criteria.
• Lead the collection and analysis of network inventory, configuration, performance KPIs, and operational data from customer environments.
• Utilize Nokia and industry-standard for automated data gathering and validation.
• Review network documentation, architecture diagrams, and previous assessment reports.
• Analyze core network architecture, configurations, and performance to identify bottlenecks, risks, and improvement opportunities.
• Perform capacity, resiliency, and security assessments, benchmarking against best practices and customer-specific requirements.
• Develop and recommend optimization strategies covering configuration tuning, resource allocation, feature enablement, and architectural changes.
• Translate assessment findings into actionable solution designs and optimization roadmaps.
• Prepare and present detailed technical reports, including risk registers, gap analyses, and prioritized recommendations.
• Collaborate with product, engineering, and customer teams to validate proposed solutions and ensure feasibility.
• Act as the primary technical interface between Nokia and customer technical teams for assessment and optimization projects.
• Facilitate workshops, technical reviews, and knowledge transfer sessions with customers and internal stakeholders.
• Ensure alignment of technical solutions with customer business goals and operational constraints.
• Support the implementation of recommended optimizations, including configuration changes, software upgrades, and process improvements.
• Provide post-implementation validation, performance monitoring, and fine-tuning as required.
• Document lessons learned and contribute to the continuous improvement of assessment and optimization methodologies.
• Ensure all deliverables meet Nokia quality standards and comply with relevant industry regulations and security requirements.
• Maintain up-to-date knowledge of core network technologies, standards (e.g., 3GPP, ETSI), and Nokia solution capabilities.

Requirements

• Bachelor Degree in relevant Engineering and proven at least 5 years experience in network assessment, optimization, and solution architecture in telecom environments.
• Deep expertise in core network technologies (IMS, MSS, EPC, 5GC, VoLTE, etc.) and related protocols.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency with network management, monitoring, and audit tools .
• Excellent communication, presentation, and stakeholder management abilities, including English proficiency.
• Ability to work independently and as part of cross-functional teams in complex project environments.
• Experience leading small teams or projects with manageable risks
• Advanced problem-solving and analytical skills for complex scenarios
• Knowledge of current industry trends and innovations in telecommunications
• Cross-cultural communication skills and a global mindset

Benefits

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond