Engineer I supporting construction phase and design of civil/structural projects at Zachry Engineering Corporation. Collaborating with senior engineers on compliance with plans and specifications.
About the role
- Care Engineer at Nokia providing advanced technical support and complex troubleshooting in a 24x7 global environment. Collaborating with R&D for customer issue resolution and solutions.
Responsibilities
- Provide advanced technical support for complex troubleshooting cases at the solution/system level in a 24x7 environment.
- Execute project-based technical tasks, ensuring alignment with project plans and objectives.
- Collaborate with development, integration, and support teams to customize and maintain tailored solutions.
- Manage installation, commissioning, and network integration, while implementing new features and technologies in live networks.
- Perform system-level troubleshooting, including debugging and protocol analysis, and support defect identification.
- Conduct testing and validation of network elements with customers, adhering to agreed-upon test cases.
Requirements
- Bachelor’s degree in Telecommunications, IT, or a related field.
- 5-6 years of experience in advanced technical support and troubleshooting.
- Experience with Linux Administration and server commissioning.
- Proficient in scripting (Python/Shell) and log analysis tools (Wireshark).
- Familiarity with Cloud platforms such as OpenStack, VMware, Docker, or Kubernetes.
- Working knowledge of databases including Postgres, Oracle, MySQL, or Informix (nice to have).
- Knowledge of mobile networks, IP, and telecommunications systems (nice to have).
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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