Senior Engineering Manager leading backend engineering teams at Nextiva for scalable communication platforms. Drive architectural decisions and ensure quality across the software development lifecycle.
Responsibilities
Lead high-performance engineering teams in building scalable, real-time communication platforms.
Guide the architectural vision for our microservices ecosystem.
Ensure operational excellence and mentor a team of talented engineers.
Responsible for the delivery and quality of critical backend services that power our Contact Center as a Service (CCaaS) platform.
Work effectively across the entire software development lifecycle, from system design to production observability.
Requirements
Team Leadership: Manage and mentor a team of 10+ backend engineers, fostering a culture of technical excellence and continuous learning.
Technical Strategy: Drive architectural decisions for our Java/Spring Boot microservices architecture, transitioning towards reactive patterns using Spring WebFlux.
Technology Scouting: Stay well-versed with new technologies and emerging trends to keep our stack modern and efficient.
Scale & Performance: Ensure high availability and low latency for real-time communication services utilizing Redis, MongoDB, and distributed caching strategies.
Cloud Operations: Champion cloud-native best practices on GCP and AWS, including containerization (Kubernetes) and rigorous CI/CD pipelines.
Languages: Java 17+ (Expert level).
Frameworks: Spring Boot 3.x, Spring Cloud, Spring WebFlux (Reactive Stack).
Cloud & DevOps: Google Cloud Platform, AWS (S3), Kubernetes, Docker.
Observability: Datadog, Prometheus, OpenTracing.
Nice to Haves: AI-Assisted Development: Experience using AI coding tools (e.g., GitHub Copilot, Cursor, ChatGPT) to accelerate development workflows. Experience in VoIP / CPaaS / CCaaS domains (Twilio, Sinch, Bandwidth integrations). Background in building Event-Driven Architectures (Kafka, EventGrid). Familiarity with security standards (OAuth2, JWT, PGP encryption).
Benefits
Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
Financial Security - Provident Fund & Gratuity
Wellness - Employee Assistance Program and comprehensive wellness initiatives
Growth - Access to ongoing learning and development opportunities and career advancement
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