Intern supporting ICT Risk Analysis at Deutsche Börse Group. Assisting with data reporting and gaining insights into ICT Risk Management and Google Cloud technologies.
About the role
- Junior IT Process Analyst at Nexa, managing crisis situations and coordinating technical teams during events. Requires availability for night shifts and strong interpersonal skills.
Responsibilities
- Atuar como **SMT (Situation Management Team)** no **Processo de Disponibilidade (Crises)**;
- Trabalhar em **regime de escala (horário noturno)** específica do processo;
- Acompanhar / Monitorar consoles relacionadas ao processo;
- Realizar a verificação de informações e a classificação dos incidentes críticos;
- Validar os incidentes críticos com os times técnicos;
- Realizar a abertura de sala de crise, se necessário;
- Acionar os times técnicos para as salas de crise;
- Apoiar os Gestores de Crise durante um evento do processo;
Requirements
- Disponibilidade para trabalhar em escala / horário diferenciado;
- Curso superior completo ou em andamento;
- Desejável certificação ITIL V3 Foundation;
- Inglês intermediário (leitura, escrita e conversação);
Benefits
- Saúde e Bem-estar: **Day off de aniversário**, **Wellz**, uma solução inovadora em Saúde Mental e Emocional,** Unit**, com bem-estar financeiro. E claro, não podemos esquecer da nossa parceria com a **Wellhub**.
- Benefícios: **Vale refeição e/ou alimentação, Assistência Médica, Odontológica** e oferecemos **Seguro de Vida**.
- Mobilidade: **Vale transporte ou Auxílio combustível.**
- Educação: desconto em instituições de ensino parceiras e **Inglês** como desenvolvimento.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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