Assist key account management and customer relationships. Develop activity tracking tools and facilitate account growth.
Responsibilities
You will support the national key account in the day-to-day management of the client relationship, reporting, meetings, and analysis of their client portfolio.
You will also develop the tools needed to monitor and grow the business.
You will liaise with field teams for contact, updating data and prospect databases, and with the company’s various departments.
You will drive and facilitate account development through trade activities and events (innovations, CSR, etc.).
The role will include travel to clients and prospects, including occasional regional trips.
You will work alongside three Key Account Managers, each responsible for a portfolio of large corporate clients.
The position is sales-oriented, with approximately 80% office-based activities and 20% field work.
Requirements
You are committed, eager to learn, able to reflect on your work, and proactive.
You demonstrate maturity, a strong sense of responsibility, and a positive, constructive attitude.
You are proficient with office software (Word, Excel, PowerPoint).
Your customer service skills are well established: you are friendly, courteous and always attentive.
You are a true team player — at Nespresso, teamwork comes first.
You are curious and adaptable in your way of working.
Benefits
Salary: Above the statutory minimum, dependent on profile
Reimbursement of transport costs up to 75%
Profit-sharing and bonus payments based on the previous year’s results, with access to a company savings plan
Works council (CSE) benefits: leisure and holiday reimbursements, gift vouchers, etc.
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