Senior Product Analyst at Zopa, focused on data analytics for unsecured personal loans. Partnering with teams to enhance customer experience and drive growth in lending metrics.
About the role
- Vice President overseeing software implementations and product strategy for utility companies. Engaging with stakeholders to ensure successful deployment and improve business operations.
Responsibilities
- Oversee and manage software implementations, ensuring successful deployment and integration of solutions across both internal company operations and customer-driven projects, with a focus on utility companies.
- Analyze business operations and metrics by reviewing organizational workflows, monitoring performance indicators, and identifying opportunities for process optimization.
- Perform competitor analysis by systematically gathering and evaluating information on industry rivals, their products, pricing, and market strategies.
- Provide product management information and updates between global offices to ensure consistent understanding of product features, release schedules, and customer needs.
- Utilize the Neara platform extensively for daily business activities, leveraging its functionalities to support project management, data analysis, and collaboration tasks.
- Utilize MS Office software, to create comprehensive reports, analyze data, prepare presentations, and communicate with both internal teams and clients.
Requirements
- 24+ months as a Product Manager and/or Strategy Associate and/or Business Analyst in utilities or process automation
- Familiarity with enterprise software platforms and deployments.
- Strong communication skills, you can explain complex topics clearly.
- Strong critical thinking capabilities, you can translate back from customer outcomes to technical solutions.
- Strong external stakeholder engagement skills, including the ability to build trusted relationships.
- A proactive problem-solver who enjoys finding creative solutions to solve customer pain points or enable commercial opportunities.
Benefits
- Competitive salary + ESOP
- Significant career development and growth opportunities
- Highly meritocratic, non-bureaucratic, and low ego work culture
- The opportunity to work on complex, meaningful products and real-world problems
- The opportunity to play a direct, critical role in the trajectory of a high-growth company
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