SOC Analyst monitoring global IDS, Firewall, and SIEM platforms for threats. Providing incident remediation and recommendations to customers based on established procedures and experience.
Responsibilities
Monitor global IDS, Network Intruder, Firewall, DDoS detection and mitigation, availability and SIEM platforms looking for potential threats, vulnerabilities and indicators of compromise.
Provide Incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience.
Document and conform to processes related to security monitoring procedures.
Provide customer service that exceeds our customers’ expectations at all times.
Initiate escalation procedure to counteract potential threats, vulnerabilities and threat actors.
Compilation and review of service focused reporting.
Act as an escalation point for more junior members of the team, providing assistance and mentoring where necessary.
Providing assistance to Senior SOC Analysts on Threat Hunting engagements.
Contributing to the continuous improvement of SOC procedures and documentation.
Perform other duties as assigned.
Requirements
Practical knowledge of security and networking toolsets such as SIEM, IDS, Vulnerability Management, Availability Monitoring, packet capture and other threat detection technologies.
Pre-existing, in-depth knowledge of common network protocols.
Pre-existing, in-depth knowledge of Windows and Linux based operating systems.
Experience in the extensive analysis of common security incidents.
Ability to stay calm in highly sensitive and high-pressure incidents.
Experience with LogRhythm, ArcSight or Splunk is desirable but not required.
The following certifications are desirable, but not a requirement: CREST CPSA / CRIA / CMRE / CNIA / CHIA, CompTIA Security+, CompTIA Network+, Degree in related field.
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