Lead the Local Vodafone Business Service Operations Centre in Athens, Greece. Focus on delivering managed security, cloud, and SaaS services with operational excellence.
About the role
- Associate SOC Analyst at NCC Group monitoring security incidents and collaborating with a cybersecurity team. Contributing to the organisation's cybersecurity posture through analysis and threat mitigation.
Responsibilities
- Monitor health and security alerts and events from various sources including SIEM systems, IDS/IPS, and other monitoring tools
- Conduct initial triage of security incidents to assess their severity and potential impact on the organization
- Document and maintain incident details, including initial findings, actions taken, and any relevant evidence
- Communicate findings and recommendations clearly and concisely to technical and non-technical audiences
- Initiate escalation procedure to counteract potential threats, vulnerabilities and threat actors both internally and externally
- Collaborate with other SOC team members, IT staff, and relevant stakeholders to effectively respond to security incidents
- Provide customer service that always exceeds our customers’ expectations
- Contribute to the creation and maintenance of security documentation, including incident response playbooks, standard operating procedures, and knowledge base articles
- Document and conform to processes related to security monitoring procedures
- Compilation and review of service focused reporting
- Perform other duties as assigned
Requirements
- Bachelor’s degree in computer science, Information Security, or related field (or equivalent experience)
- Relevant certifications such as CompTIA Network+, Security+
- Basic understanding of networking protocols, operating systems, and security technologies
- Familiarity with security tools such as SIEM, IDS/IPS, antivirus, and vulnerability scanning tools
- Ability to interpret and analyse security logs and events generated by various systems
- Flexibility to quickly learn and adapt to new security tools, technologies, and processes
- Strong analytical and problem-solving skills
- Good communication skills, both written and verbal
- Ability to work collaboratively as part of a team
- Relevant certifications such as CompTIA CySA+, GCIH, CSA, CEH (desirable)
- Hands-on experience with SIEM platforms (e.g., Splunk, ELK Stack, IBM QRadar)
- Proficiency with security tools such as IDS/IPS, antivirus, EDR, vulnerability scanning tools
- Familiarity with scripting languages (e.g., Python, PowerShell) for automation and analysis tasks
Benefits
- Flexible working
- Financial & Investment
- Pension
- Life Assurance
- Share Save Scheme
- Maternity & Paternity leave
- Community & Volunteering Programmes
- Green Car Scheme
- Cycle Scheme
- Employee Referral Program
- Lifestyle & Wellness
- Learning & Development
- Diversity & Inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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