CRM Architect responsible for designing, implementing, and optimizing CRM systems. Collaborating with stakeholders to enhance business processes and improve customer interactions.
About the role
- Salesforce Developer at Narvar focusing on configuration and consulting expertise to solve client issues. Requires strong Salesforce CPQ skills and teamwork to enhance client solutions.
Responsibilities
- This role requires consulting expertise, along with Salesforce configuration expertise on Sales Cloud, CPQ and Ironclad CLM, business analysis and strong communication skills.
- The System Developer will be responsible for (but not limited to) requirements gathering, solutioning, configuration, documentation, functional testing, and knowledge transfer.
- Developer will need to understand the business process and possess a broad knowledge of Salesforce CPQ and Ironclad CLM functionality and best practices in order to advise on how to fulfill requirements within the Salesforce ecosystem.
- Design and execute solutions that include data mapping, object modeling, page layout design, and business process workflows.
- Integrate, troubleshoot and fix issues between Salesforce and other Business Systems.
- Experience working with large-scale, complex datasets using Salesforce data tools.
- Provide changelogs and documentation on updates made to the platform including but not limited to; user audit trails, workflow processes, reporting, and analytics.
- Address user questions, aggregate and prioritize user feedback, and plan and implement Salesforce enhancements based on personal expertise, user feedback, and organizational goals;
- Identify Salesforce problems, develop fixes, ensure full quality assurance testing, and implement solutions.
- Document and train staff on system best practices and processes.
- Review, recommend and implement new system features and updates.
Requirements
- Minimum 5 years of experience with Salesforce CPQ
- Salesforce Certified Platform Developer (p.k.a. Salesforce Certified Platform Developer I)
- Salesforce Certified CPQ Administrator (p.k.a. Salesforce Certified CPQ Specialist)
- CLM system experience, Ironclad (preferred)
- Experience building solutions in Lightning and using key Salesforce core programming languages (Apex, Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, REST/SOAP APIs)
- Experience with Salesforce.com architecture and APIs.
- Proven ability to meet challenging deadlines.
- Strong commitment to continuous learning and adopting new technologies.
- Capacity to effectively support diverse teams across various time zones.
- Ability to maintain strong, supportive client relationships
- Excellent problem-solving and analytical skills
- Demonstrated strong communication skills, both written & verbal
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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