IT Support Specialist providing technical support for e - forms and customer inquiries at DATAGROUP. Engaging language skills and technical knowledge required.
About the role
- IT Infrastructure Manager overseeing IT infrastructure stability and project management for Murata Electronics. Engaging in cloud systems and strategic initiatives within a hybrid environment.
Responsibilities
- Oversee the configuration, deployment, monitoring, maintenance, and optimization of IT infrastructure systems (network, servers, storage, cloud).
- Ensure compliance with security standards, disaster recovery plans, and backup procedures.
- Manage asset lifecycle for hardware and software within Infrastructure’s area of responsibility.
- Lead infrastructure-related projects from initiation to completion, ensuring adherence to scope, timeline, and budget.
- Develop project plans, allocate resources, and monitor progress using recognized project management methodologies and tools.
- Prepare business case justifications and cost/benefit analyses for IT initiatives.
- Contribute to IT strategy development, infrastructure roadmap planning, and design of systems.
- Implement and enforce IT infrastructure policies, standards, and best practices via incident and change management.
- Communicate with vendors, other IT teams, and business stakeholders to ensure timely delivery of solutions.
- Negotiate contracts and manage vendor performance.
- Supervise, mentor, train, and conduct performance reviews for infrastructure team members, fostering a culture aligned with Murata’s core principles.
Requirements
- Bachelor’s degree in computer science, information technology, or related field.
- 5+ years of experience in IT infrastructure management, including network and server administration.
- Experience in a management role with at least one direct report.
- Proven experience in managing large-scale IT projects with familiarity with ITIL practices and change management processes.
- Strong knowledge of networking (LAN/WAN, wireless), virtualization, cloud platforms (AWS, Azure, GCP), and security technologies.
- Experience working in a team-oriented, collaborative environment with a focus on high-level customer service.
- Excellent verbal and written communication skills with the ability to explain technical information to non-technical parties.
- Ability to effectively prioritize and execute tasks in a high-pressure environment with strong business acumen.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance.
- Generous Paid Time Off including paid holidays and floating holidays.
- 401(k) employer match on retirement planning.
- Hybrid working schedule for eligible positions.
- Tuition reimbursement on approved programs.
- Flexible and health spending accounts.
- Talent Development program.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
IT Support Specialist assisting customers with e - form issues and managing tickets in the service portal. Providing IT support and administration for customer inquiries in a proactive manner.
Enterprise Architect at F5 defining and driving enterprise data architecture strategies and overseeing data models, governance, and integration patterns across various domains.
Assistant Multi - Unit Manager providing operational support and oversight for retail operations. Key management layer between Shift Managers and Multi - Unit Management ensuring performance metrics accountability.
Technical Customer Support Agent providing support and troubleshooting for webhosting and domain customers. Engage in product development actively while ensuring excellent customer service in a hybrid setup.
Site IT Support Manager ensuring stable and secure IT operations at Grugliasco headquarters. Leading IT initiatives and collaborating with corporate standards for effective IT management.
Business Unit Manager overseeing material testing labs at viridiusLAB AG in Germany. Leading teams, driving business development, and ensuring operational effectiveness in a dynamic environment.
IT Manager managing M&A IT due diligence and integration for Labcorp in Burlington or Durham, NC. Lead cross - functional teams to ensure timely execution across acquisitions in healthcare sector.
Junior System IT Administrator supporting IT operations in the semiconductor sector. Handling hardware/software inquiries, managing IT assets, and assisting the team with network/server maintenance.
IT Administrator responsible for managing Microsoft Active Directory and Exchange. Engaging in IT projects and supporting datacenter operations in Austria.