Solution Consultant providing stakeholder support through product implementations and services at MRI Software. Responsible for translating business logic into technical specifications and developing client-specific dashboards.
Responsibilities
Provide stakeholder support through product implementations and Professional Services offerings.
Assist with the creation of project documentation in line with project management methodologies.
Ensure clients are on-boarded smoothly and efficiently.
Lead work sessions with client personnel to come up with technology-based solutions to solve business problems.
Understand client business logic and translate those requirements into MRI technical specifications.
Develop custom Agora Insights dashboards based on client requirements.
Engage with the Project Lead in managing project timelines and risks.
Provide product and technical consulting service to clients, including gap analysis and software installation & configuration.
Provide training and a variety of related end-user services.
Assist in development of consultants in product knowledge and communication processes.
Requirements
Degree in Accounting or Information Technology preferred.
Exceptional communication both written and oral.
At least 5+ years’ experience in consulting services, product implementation or systems design & development.
Property industry knowledge and experience in MRI software implementations highly regarded.
High degree of problem-solving skills.
Ability to work autonomously with strong time management skills.
Team player attitude.
Strong familiarity with project methodology.
Highly analytical.
Benefits
Flexible working arrangements
Annual performance-related bonus
6x Flexi AnyDay: knock 2.5 hours off your day!
Me Days: additional 3 days of annual leave for qualifying employees
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