Systems Analyst at Vivo responsible for technology solutions in retail operations, integrating systems and supporting development teams.
About the role
- Systems Engineer leading customer presentations and managing radio communication systems upgrades. Engaging with customers in Northeastern states with high technical expertise and travel requirements.
Responsibilities
- Lead customer presentations
- System staging
- Complete system documentation
- Live system upgrades
- Ensuring the integrity of the architecture/design
- Responsible for carrying out field engineering duties during a radio system upgrade cycle
- Responsible for upgrading/deploying various devices which include network gear, Windows-based devices, virtual machines and Motorola proprietary devices
- Customer facing technical resource through the upgrade effort
- Primarily traveling to Northeastern states’ customer locations to carry out their duties
Requirements
- Bachelor's Degree in Engineering, Computer Science, Information Systems, IT or Networking
- 5+ years of Engineering or Wireless Communications experience
- Must be a US citizen or permanent resident with the ability to obtain background clearance as required by government customer
- Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE highly desirable
- Experience, good understanding, and working knowledge of IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) highly desirable
- Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar, highly desirable
- Previous knowledge and experience working with some or all of Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon, highly desirable
- Experience directly working with end-user customers is essential
- Excellent communications skills and the ability to present complex topics to nontechnical audiences is essential.
- The ability to obtain a CJIS Clearance as needed
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Job title
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