Hybrid Senior Financial Crime Manager – Delivery

at Monzo Bank

• Job title: Senior Financial Crime Manager – Delivery
• Job type: Full Time
• Experience level: Senior
• Salary: £89,300 - £112,900 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Cardiff, United Kingdom

About the role

• Senior Manager for Financial Crime Operations leading critical transformation initiatives at Monzo. Overseeing strategy execution and regulatory compliance across financial operations in a dynamic team.

Responsibilities

• Deliver the successful execution of our most critical Financial Crime Operations initiatives, sitting at the intersection of Strategy, Regulation, and Operations.
• Define, manage and execute the Financial Crime Operations delivery roadmap, ensuring strict alignment with Monzo's wider strategy and regulatory commitments.
• Lead the delivery of the new EU Operating Model for FinCrime, adapting UK processes to seamlessly support EU obligations across multiple jurisdictions.
• Drive large-scale operational transformation, including outsourcing changes and continuous improvement initiatives to build a more robust and scalable function.
• Champion and embed a culture of ownership, empowerment, and continuous improvement across the team.
• Establish and maintain best-in-class governance for planning, tracking, reporting, and realising benefits from our programmes.
• Ensure timely, accurate, and transparent communication of progress, risks, and dependencies to senior leadership.
• Build deep, trusted relationships with Directors and Executives across Risk, Compliance, Product, and Operations.
• Act as the voice of Financial Crime Operations in bank-wide forums, influencing prioritisation and ensuring delivery needs are met.
• Resolve complex conflicts and align stakeholders across multiple functions and jurisdictions for successful delivery.
• As we continue to build, this role will take on people leadership responsibilities of a small team of Delivery Managers responsible for large-scale, cross-functional FinCrime programmes.

Requirements

• You have a proven track record of leading and delivering significant, large-scale operational transformation programmes within regulated financial services.
• You have a deep working knowledge of Financial Crime Operations, regulatory requirements, and the challenges of designing and implementing global or multi-jurisdictional operating models.
• You are an exceptional change leader who can demonstrate how you’ve influenced cultural and behavioural shifts, not just structural ones.
• You can effortlessly translate an ambitious strategic vision into a practical, operational execution plan.
• Your communication and stakeholder management skills are outstanding, allowing you to operate credibly and confidently at Director and Executive levels.
• You thrive when managing high-risk, high-profile regulatory delivery programmes.
• You have experience managing people and co-ordinating work across a team.

Benefits

• £1,000 learning budget each year to use on books, training courses and conferences.
• We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
• Flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
• share options.
• Plus lots more! Read our full list of benefits.