Deliver the successful execution of our most critical Financial Crime Operations initiatives, sitting at the intersection of Strategy, Regulation, and Operations.
Define, manage and execute the Financial Crime Operations delivery roadmap, ensuring strict alignment with Monzo's wider strategy and regulatory commitments.
Lead the delivery of the new EU Operating Model for FinCrime, adapting UK processes to seamlessly support EU obligations across multiple jurisdictions.
Drive large-scale operational transformation, including outsourcing changes and continuous improvement initiatives to build a more robust and scalable function.
Champion and embed a culture of ownership, empowerment, and continuous improvement across the team.
Establish and maintain best-in-class governance for planning, tracking, reporting, and realising benefits from our programmes.
Ensure timely, accurate, and transparent communication of progress, risks, and dependencies to senior leadership.
Build deep, trusted relationships with Directors and Executives across Risk, Compliance, Product, and Operations.
Act as the voice of Financial Crime Operations in bank-wide forums, influencing prioritisation and ensuring delivery needs are met.
Resolve complex conflicts and align stakeholders across multiple functions and jurisdictions for successful delivery.
As we continue to build, this role will take on people leadership responsibilities of a small team of Delivery Managers responsible for large-scale, cross-functional FinCrime programmes.
Requirements
You have a proven track record of leading and delivering significant, large-scale operational transformation programmes within regulated financial services.
You have a deep working knowledge of Financial Crime Operations, regulatory requirements, and the challenges of designing and implementing global or multi-jurisdictional operating models.
You are an exceptional change leader who can demonstrate how you’ve influenced cultural and behavioural shifts, not just structural ones.
You can effortlessly translate an ambitious strategic vision into a practical, operational execution plan.
Your communication and stakeholder management skills are outstanding, allowing you to operate credibly and confidently at Director and Executive levels.
You thrive when managing high-risk, high-profile regulatory delivery programmes.
You have experience managing people and co-ordinating work across a team.
Benefits
£1,000 learning budget each year to use on books, training courses and conferences.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
Flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
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