The first and biggest Money Circles app in Egypt.

Money Fellows

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customer-retention-specialist

Are you a **problem-solver, negotiator, and retention expert** who thrives under pressure? Do you have a **sales mindset** and a passion for turning challenges into opportunities? If so, we need you on our team!

As a **Tele Sales & Retention Specialist**, you’ll play a critical role in **retaining clients, handling complex cases, and driving customer satisfaction**. Whether it’s resolving cancellations, negotiating solutions, or managing high-pressure situations, you’ll be the **go-to expert** for saving the day!

**What You’ll Do:**
- **Customer Retention & Problem-Solving** – Handle cancellation requests, complaints, and customer escalations.
- **Sales & Negotiation** – Persuade and retain clients through strong negotiation tactics.
- **Multi-task & Decision Making** – Work independently while making quick, effective decisions.
- **Reporting & Analysis** – Track and analyze data (Excel skills are a plus!).
- **Collaboration** – Work closely with different teams to enhance the customer experience.


Tele Sales & Retention Specialist

Tele Sales & Retention Specialist responsible for retaining clients and negotiating solutions. Handling cancellations and enhancing customer satisfaction through problem-solving.

product-designer

What You’ll Be Doing**** 1. Lead Design for Core Experiences

- Own end-to-end design for core product areas, shaping user journeys across onboarding, engagement, decision-making, and financial access experiences.
- Translate complex fintech logic into intuitive, accessible experiences.
- Design for mobile-first experience
- Designing for internal web based tools is a plus

 ** 2. Drive Discovery and Strategy

- Partner with Product, Data, Engineering and Research to frame the right problems, validate hypotheses, and shape the roadmap.
- Conduct and synthesize user research, A/B tests, and behavioral insights to drive decisions.
- Explore divergent ideas quickly through low-fi prototypes, then refine into high-fidelity UI.

 ** 3. Collaborate Cross-Functionally

- Work closely with Product Managers, Engineers, Growth, Risk, and Marketing teams from ideation to ship.
- Build alignment and advocate for design excellence within your squad and across the company.
- Communicate design rationale with clarity and confidence from product reviews to C-level presentations.

 ** 4. Influence Systems & Culture

- Contribute to our evolving Design System, UX patterns, and behavior-driven design guidelines.
- Coach junior designers and help foster a high-performance, feedback-driven design culture.
- Advocate for ethical, inclusive design and data transparency.


Senior Digital Product Designer

Lead product design to enhance user experiences in fintech. Collaborate across teams, ensuring design excellence and ethical practices for users in diverse backgrounds.

analyst

- Own the complete revenue assurance framework, ensuring accurate capture, allocation, and recognition of all revenue streams across the business.
- Build, maintain, and validate revenue models (including per-user dues and product-level structures) to support reliable budgeting, forecasting, and long-range planning.
- Perform advanced revenue analytics, identifying trends, variances, anomalies, and risks while providing strategic, data-driven insights to support decision-making.
- Collaborate with Product, Commercial, and Growth teams to evaluate new products, features, and pricing strategies, ensuring financial viability and optimized profitability.
- Lead the monthly revenue closing process, ensuring timely and accurate reconciliations, reporting, and variance analysis in alignment with accounting standards.
- Implement and monitor strong internal controls to prevent revenue leakage, ensure compliance, and strengthen data integrity across all revenue-related workflows.
- Drive continuous improvement initiatives, enhancing revenue processes, automation, data accuracy, and operational efficiency across the revenue cycle.


Senior Revenue Assurance Analyst

Senior Revenue Assurance Analyst managing revenue assurance framework and advanced analytics. Collaborating with cross-functional teams to evaluate financial viability and optimize profitability.

accounting-manager

• Review and monitor the purchase process validate and post AP invoices, approve endor payments, manage payment schedules, and oversee AP analysis, revaluation, and aging reports.
• Prepare and monitor monthly payment forecasts, including outsourcing salaries,petty cash, reimbursements, and other recurring expenses, ensuring proper cash flow management and control.
• Oversee collections from aggregators, ensure accurate transaction recording, and settle balances monthly, including collection fees and reconciliations.
• Record accruals, prepayments, internal bank transfers, and forex adjustments while ensuring accurate account balances and timely month-end closures.
• Perform expense analysis, budget vs. actual comparisons, and P&L trend reviews, highlighting discrepancies and providing actionable insights to management.
• Lead, mentor, and guide accounting staff to ensure accuracy, efficiency, and compliance across accounting functions while fostering a culture of accountability and continuous improvement.
• Review and enhance accounting workflows, resolve financial inquiries, support internal and external audits, and maintain adherence to company policies and financial standards.

Accounting Supervisor

Accounting Supervisor responsible for overseeing financial processes and supervising the accounting department in New Cairo City, Egypt.

manager

• Lead day-to-day monitoring of security alerts and logs from various systems.
• Manage and optimize the Security Information and Event Management (SIEM) system.
• Oversee endpoint protection, firewall logs, and access controls.
• Develop and maintain the Incident Response Plan (IRP).
• Lead investigations and responses to security incidents and breaches.
• Perform root cause analysis and implement corrective actions.
• Conduct regular vulnerability scans and penetration tests.
• Coordinate patch management with IT and engineering teams.
• Track and remediate identified vulnerabilities.
• Ensure alignment with regulations (e.g., PCI DSS, GDPR, Egyptian Central Bank guidelines).
• Prepare for and support audits and compliance reviews.
• Maintain and enforce security policies and SOPs.
• Build and lead a small Security Operations Center (SOC) team.
• Evaluate and implement security

SOC Manager

Manage security operations as SOC Manager at Money Fellows, a fintech leader in Egypt. Oversee security monitoring, incident response, and compliance with regulations.

content-creator

• Core Copy Production: Independently develop clear, compelling, and compliant copy for a wide range of marketing and product materials, including:
• Website pages, landing pages, and key product descriptions.
• Email marketing campaigns (nurture sequences, product updates).
• Social media campaigns (paid and organic).
• In-app messaging, user onboarding flows, and microcopy.
• Educational & engagement content that simplifies complex financial topics.
• Brand Voice & Consistency: Ensure all copy consistently adheres to the established brand voice, tone, and style guidelines across all channels.
• Regulatory & Compliance Adherence: Apply a working knowledge of financial regulations to ensure all marketing copy is accurate, non-misleading, and compliant, often working closely with the Brand team.
• Project Ownership: Manage the copy deliverables for 3-5 concurrent marketing projects from brief to final delivery, ensuring deadlines are met.
• Cross-Functional Partnership: Act as the primary copy contact for 1-2 key business areas (MNF Pre-paid card - for now), proactively gathering information and aligning messaging.
• Brief Interpretation: Work with Brand & Growth managers and product owners to accurately interpret and execute complex creative briefs, translating strategic goals into engaging copy.
• Content Library Contribution: Contribute to and help maintain internal documentation, style guides, and a library of high-performing copy examples.
• A/B Testing: Propose and execute A/B tests for high-impact copy (e.g., headlines, CTAs on landing pages or in emails) to drive performance improvements (conversion, click-through rates).
• Performance Insight Application: Monitor copy performance data (e.g., email open rates, conversion rates) and apply these learnings to continuously iterate and improve future copy.


Content Creator

Content Creator developing clear and compliant copy for marketing materials in fintech. Managing projects, adhering to brand voice, and optimizing content performance.

Money Fellows

About the company

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6 jobs found

Tele Sales & Retention Specialist

Money Fellows

Senior Digital Product Designer

Money Fellows

Senior Revenue Assurance Analyst

Money Fellows

Accounting Supervisor

Money Fellows

SOC Manager

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Content Creator

Money Fellows