Hybrid Senior Insight Analyst

at Moneybox

• Job title: Senior Insight Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Insight Analyst using data to drive strategies at Moneybox, helping customers achieve their financial goals. Collaborating across teams to provide actionable insights for better user experiences.

Responsibilities

• Develop a deep understanding of customer behavior and trends through complex data exploration, using these insights to help form strategies that positively impact the outcomes for users in your segment of customers and products • Provide actionable insights that improve customer engagement, commercial outcomes and marketing efficiency. • Conceive and carry out sophisticated experiments (A/B testing) to measure and optimize the in-app experience, customer communications, and money flows. • Own and evolve a suite of reports and dashboards that surface critical trends for senior leadership and business users alike. • Design, build and embed data products which are adopted and used by end users to make decisions and understand trends. • Own the understanding of commercial performance for a segment of our customers and products. Collaborating with our commercial and finance teams to make sure that performance versus budget is understood and informs decisions in the wider team.

Requirements

• Driven and Ambitious: You have 2-5+ years of relevant experience in a high-performing analytical environment (e.g., management consultancy, Fintech, or a leading consumer app). • Commercial Acumen: You have a proven track record of using data to drive business value and effect tangible change. • Mission-Aligned: You have a genuine interest in Moneybox and a passion for helping everyone reach their financial goals. • Collaborate with Product and Design teams to analyse user funnels and identify key "drop-off" points, suggesting data-backed improvements to the app journey. • Support the Commercial and Finance teams in sizing new opportunities and business casing new developments, acting as a "subject matter expert" on data and metrics for your segment of customers and products.

Benefits

• Our Commitment to DE&I: At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. • Hybrid policy that includes 2 days from our London office and 3 from home.