Service Writer coordinating Service Department operations and communication between customers and technicians at Belkorp Ag. Managing work orders and ensuring service efficiency and professionalism.
About the role
- Full-Time Merchandiser Order Writer is responsible for in-store representation and excellence at Mondelēz International. Driving retail execution and customer engagement with iconic snack brands.
Responsibilities
- Represent Mondelēz: in-store with professionalism, positivity, and a commitment to excellence as you are the face of these iconic brands/owners of the biscuit aisle.
- Serve as the face of the company: delivering outstanding customer service to both store teams and shoppers
- Execute daily: store visits following Mondelēz’ Direct Store Delivery (DSD) Merchandising Excellence, including capturing display photos, via digital merchandising initiative (DMI)
- Build and maintain: strong relationships with store personnel, such as backroom receivers and store managers, to support execution and visibility of our brands
- Order product: via iPad to maintain in-stock conditions for both shelf and display using Salesforce
- Implement promotional displays: and ensure compliance with your Retail Territory Manager (RTM)-negotiated plans with the stores
- Follow daily schedules: and priorities set by your RTM for efficient coverage among your retail team and colleagues
- Support seasonal sales: new product launches, and high visibility merchandising events
- Communicate store-level insights, issues, or opportunities to your RTM and management team
- Stay Safe & Compliant: embracing the physical nature of the role – including lifting, bending, and moving product through a snack-powered hustle
Requirements
- Be at least 18 years of age and have a valid driver's license issued by the state in which the person resides
- High School Diploma or GED preferred; or can earn your GED while gaining the skills!
- 1-3 years of experience in retail or consumer goods preferred
- Someone with a positive and professional attitude who is self-motivated and can work independently.
- Ability to drive your personal vehicle with valid insurance coverage to a variety of store locations (mileage will be reimbursed).
- Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities like repetitive lifting, bending, and carrying up to 25 lbs.
- Occasionally, pushing and pulling over 50 lbs.
Benefits
- 401k Savings Plan
- Eligible to participate in an incentive bonus program
- mileage reimbursement (according to company policy)
- strong career advancement opportunities within the company
- tuition reimbursement plan
- paid vacation days (accrual up to 10 days per year)
- 7 paid holidays
- up to 3 paid flexible holidays
- paid sick leave after 1 year
- medical, dental and vision benefits packages available, effective from start date with company
- free preventive care
- health savings account (HSA) or flexible savings account (FSA) plans available
- health and well-being program
- life and disability insurance
- employee assistance program (EAP)
- safety equipment such as kneeling pads, safety knives, and PPE
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