Marketing & Growth Operations Manager at Babilou Family US, overseeing marketing operations and strategy. Responsible for data integrity and collaboration with teams to drive growth and improve processes.
About the role
- Supervisor of Last Mile Operations managing logistics and partner relationships for a tech-driven logistics company. Ensuring service levels and driving performance improvements in Brazil's last mile delivery.
Responsibilities
- Responsible for ensuring the efficiency of the logistics operation and meeting the service levels agreed with clients and partners.
- Acts strategically in the analysis and planning of the logistics network, leading performance improvement projects and optimizing processes.
- Manages partners' performance indicators, conducts meetings and action plans, ensuring quality and alignment with company goals.
- Plays a key role in recruiting, developing and training new partners, strengthening the collaboration network and ensuring business sustainability.
- Monitor the fulfillment of service orders, ensuring compliance with deadlines and established standards.
- Lead and coordinate initiatives focused on performance improvement.
- Perform analyses of the logistics network and propose strategies for expansion, efficiency and cost reduction.
- Monitor partners' performance indicators, hold periodic meetings and implement action plans.
- Identify, negotiate and integrate new partners into the logistics ecosystem, ensuring alignment with the company's objectives.
- Plan and execute training programs for new partners, ensuring quality and adherence to the organization's practices.
Requirements
- Minimum recommended 2 years of experience managing partners in last-mile transportation.
- Intermediate level MS Office skills.
- Knowledge of logistics operations management tools.
- Knowledge of routing.
- Knowledge of performance indicator management.
- Knowledge of software for developing logistics footprints and managing the last-mile service network.
- Recommended completed or in-progress degree in Production Engineering, Business Administration or Logistics.
- Hold a valid Category B driver's license (CNH) and be fit to drive.
- Availability to work Monday to Friday from 07:00 to 17:00, alternating Saturdays from 08:00 to 13:00 – Hybrid work model.
Benefits
- Medical and dental assistance for you and your dependents
- Life insurance
- Childcare or nanny allowance, family assistance and support for incapacitated dependents
- 6 months maternity leave and 20 days paternity leave
- Internal Recruitment Program, Performance Review Cycle, regular feedback routines, monitoring of your development plan, exclusive training platform
- Day off to celebrate your birthday
- Partnership with Gympass (Wellhub)
- Partnership with SESC
- Meal allowance
- Transportation allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Operations Lead at Bastion handling partner escalations and optimizing AI - powered support tools. Work involves cross - functional collaboration and building sustainable support processes.
Outreach Campaign Operations Manager managing AI - powered outreach campaigns for a portfolio of customers. Exciting role at a Series A SaaS company focused on event marketing.
Operations Manager in Assurance at a Top 20 CPA firm. Overseeing assurance technologies and process efficiency initiatives for client opportunities.
Manager Digital Health Operations coordinating operational processes in healthcare at GoMedicus. Involves collaboration with medical partners, patient interaction, and project management.
Operations Manager leading a team in managing claims operations at Capgemini. Focused on budgeting, reporting, and quality work output while fostering continuous improvement.
Regional CHC Operations Coordinator at Norgine supporting the Regional Head and collaborating with cross - functional teams for operational excellence.
TS
Supervisor Training Operations Coordinator providing administrative support for In - Field Preach My Gospel Training at the Provo MTC, overseeing teams and operational efficiency.
Associate supporting client services within BNY's Wealth Operations team, processing client account transactions and providing transactional support. Collaborating with teams for issue resolution and service delivery.
Manager of Operations Insights at Taco Bell analyzing data to provide actionable insights for restaurant performance improvement. Collaborating cross - functionally to drive operational growth and profitability.