Service Desk Analyst providing first line IT support for Gattaca staff in Whiteley, Fareham. Ensuring effective management of technology issues and support calls in a hybrid setting.
About the role
- AI Ready Analyst preparing data and content necessary for AI solutions within a large organization. Collaborating closely with business, data, and IT teams to ensure data quality.
Responsibilities
- **Main responsibilities:**
- Identify and leverage the sources required for AI use cases
- Structure, clean, and enrich knowledge bases (classification, tagging, prioritization)
- Prepare content for AI use cases (segmentation adapted to retrieval mechanisms)
- Define inclusion/exclusion rules and ensure semantic consistency
- Collaborate with data and IT teams to make sources available
- Ensure functional data quality (duplicate detection, inconsistencies, obsolescence)
- Maintain traceability of sources and contribute to compliance requirements
- Maintain documentation and associated governance rules
- Contribute to the industrialization and standardization of AI Ready practices
- **Technical environment:**
- GenAI: copilots, AI agents, RAG
- Data structuring (reference datasets, golden data)
- Principles of indexing and content preparation (functional level)
Requirements
- **Required skills:**
- Experience in data structuring and data quality or document management
- Good understanding of AI use cases and RAG workflows
- Ability to formalize business rules and organize knowledge
- Cross-functional collaboration with business, data, and IT teams
- Awareness of compliance and data traceability issues
- **Soft skills:**
- Rigor and attention to detail
- Analytical mindset and ability to structure information
- Ability to understand diverse business contexts
- Autonomy and strong organizational skills
- **Languages:**
- Fluent French
- Professional English (international environment)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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