Data & Reporting Analyst role at Mercer handling data intake, validation, and reporting for Carrier Relations Team initiatives. Seeking a mid-level candidate with strong Excel skills and experience in analytics.
Responsibilities
Manage intake of carrier files: receive, validate, transform and load into MarketInSight workflows.
Support Carrier Survey: help clean, reconcile, and initial analysis on responses.
Administer Supplemental Compensation Opt-out, disclosure, and exception processes.
Act as the initiative coordinator for projects assigned by Carrier Relations to GSD – prioritizing tasks, keep stakeholders informed with status reports, and organize meetings.
Provide analytic support for supplemental compensation tasks (prep, reconciliation, summary tables).
Perform data quality assurance: automated and manual checks, field-level validation, reconciliation to prior periods.
Format data and deliver reports to set presentation standards and templates.
Maintain and update SOPs, document process changes and runbooks.
Work with carrier relations and US-based colleagues to triage problems and propose fixes.
Organize data for recurring reporting so senior staff can focus on insights, not cleaning.
Apply basic data modeling and storage best practices under guidance to protect reporting integrity.
Requirements
Graduate with minimum 8 years of work experience
3–5 years analytics/data role experience (insurance/benefits preferred)
Advanced MS Excel skills and experience handling large datasets in Excel: advanced formulas, pivot tables, Power Query, VBA/macros
Strong data QA, reconciliation and attention to detail
Clear written and spoken English; can communicate issues and SOPs to US stakeholders
Problem-solver mindset; can propose practical solutions and follow through
Self-initiator who can proactively identify any concerns and make suggestions for resolution in a timely manner
Basic SQL (ability to run simple queries) - nice to have
Exposure to Power BI/Tableau/Qlik or Python/pandas - nice to have
Prior experience working with carrier data or surveys - nice to have
Familiarity with project management applications, Smartsheet, and Vizio - nice to have
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