Hybrid Manager – Healthcare, Data & Reporting Analyst

Posted 13 hours ago

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About the role

  • Data & Reporting Analyst role at Mercer handling data intake, validation, and reporting for Carrier Relations Team initiatives. Seeking a mid-level candidate with strong Excel skills and experience in analytics.

Responsibilities

  • Manage intake of carrier files: receive, validate, transform and load into MarketInSight workflows.
  • Support Carrier Survey: help clean, reconcile, and initial analysis on responses.
  • Administer Supplemental Compensation Opt-out, disclosure, and exception processes.
  • Act as the initiative coordinator for projects assigned by Carrier Relations to GSD – prioritizing tasks, keep stakeholders informed with status reports, and organize meetings.
  • Provide analytic support for supplemental compensation tasks (prep, reconciliation, summary tables).
  • Perform data quality assurance: automated and manual checks, field-level validation, reconciliation to prior periods.
  • Format data and deliver reports to set presentation standards and templates.
  • Maintain and update SOPs, document process changes and runbooks.
  • Work with carrier relations and US-based colleagues to triage problems and propose fixes.
  • Organize data for recurring reporting so senior staff can focus on insights, not cleaning.
  • Apply basic data modeling and storage best practices under guidance to protect reporting integrity.

Requirements

  • Graduate with minimum 8 years of work experience
  • 3–5 years analytics/data role experience (insurance/benefits preferred)
  • Advanced MS Excel skills and experience handling large datasets in Excel: advanced formulas, pivot tables, Power Query, VBA/macros
  • Strong data QA, reconciliation and attention to detail
  • Clear written and spoken English; can communicate issues and SOPs to US stakeholders
  • Problem-solver mindset; can propose practical solutions and follow through
  • Self-initiator who can proactively identify any concerns and make suggestions for resolution in a timely manner
  • Basic SQL (ability to run simple queries) - nice to have
  • Exposure to Power BI/Tableau/Qlik or Python/pandas - nice to have
  • Prior experience working with carrier data or surveys - nice to have
  • Familiarity with project management applications, Smartsheet, and Vizio - nice to have

Benefits

  • Professional development opportunities
  • Flexible work arrangements

Job title

Manager – Healthcare, Data & Reporting Analyst

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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