Hybrid Intra-fund Financial Adviser – Phone Based

Posted 11 minutes ago

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About the role

  • Intra-fund Financial Adviser providing phone-based superannuation advice to members. Join Mercer’s Financial Advice team in a hybrid role based in Sydney or Melbourne.

Responsibilities

  • Provide timely, compliant scaled (intra‑fund) personal advice to Mercer Super fund members, primarily by phone
  • Lead broad, member‑centric conversations to identify financial needs and appropriate next steps
  • Prepare and issue Statements of Advice (SOAs) within a 10‑day timeframe and maintain accurate member records
  • Ensure all interactions comply with the Mercer Financial Advice (MFA) compliance framework and relevant regulatory requirements
  • Refer members to Strategic Advice teams for comprehensive advice that sits outside intra‑fund scope

Requirements

  • Current registration on the ASIC Adviser Register (essential)
  • Graduate Diploma in Financial Planning or an accredited relevant degree (essential)
  • Financial Adviser exam pass (essential)
  • 2–3 years’ experience in the financial advice industry (essential)
  • Outstanding phone manner and strong focus on delivering an excellent member experience (essential)
  • Prior phone‑based advice experience (preferred)
  • Strong time‑management and ability to work effectively in a high‑volume, dynamic team environment

Benefits

  • Professional development opportunities
  • Interesting work
  • Supportive leaders
  • Vibrant and inclusive culture

Job title

Intra-fund Financial Adviser – Phone Based

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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