Institutional Investment Consulting Associate supporting a diverse range of institutional clients at Mercer. Collaborating with experts to build portfolios and analyze performance in a hybrid work environment.
About the role
- E-Billing & Charge Out Rate Analyst supporting operational tasks including invoice processing in a global law firm. Involvement in process improvement and client communication.
Responsibilities
- Support with operational tasks related to E-Billing invoice submission & update lawyer rates
- Process improvement and new technologies implementation
- Processing invoices through eBilling platforms in line with agreed procedures
- Providing accrual reports to DLA Piper clients
- Providing outstanding invoice reports to Credit Control Hubs
- Maintaining rate card in Finance & eBilling systems
- Cooperating with Pricing team in order to set up client/global agreements
- Communication with internal & external customers according to E-Billing & Charge Out Rate Queries
- Implementing new eBilling clients compliant with written instructions
- Managing Finance User Access process
- Maintaining new lawyers set up in Finance system
- Updating process documentation
- Supporting Analysts & Junior Analysts in their daily tasks
- Seeking opportunities for process improvements
- Supporting Team Leader in coordination of team’s workload, reporting & process improvements
- Performing all activities in line with agreed timeliness
- Processing various ad-hoc complex requests related to E-Billing & Charge Out Rate area
Requirements
- Very good English skills required, other languages will be a strong asset
- University degree (preferable in accounting) or students/graduates able to work full time
- Ability to interact appropriately and effectively with customers (customer focus, expectations management skills)
- Ability to work in international diversified professional environment
- Willingness to learn new systems and tools supporting the daily work
- Very good knowledge of MS Office
- Highly developed interpersonal and communication skills: team work, patience, working well in fast-paced and changing environment, can-do attitude, diplomacy, discretion
- Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care
- Experience of working in a Global Service Centre environment will be a strong asset
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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