About the role

  • CDD/KYC Specialist ensuring compliance and customer due diligence at MKS PAMP. Collaborating with sales and compliance teams to manage risk and customer onboarding processes.

Responsibilities

  • Adhere to Client-Onboarding/Risk/Compliance policies, procedures and work closely with Sales and Customer facing teams to complete new client on-boarding and periodic CDD/KYC account reviews.
  • Ensure accurate completion of account opening documents and collaborate with external and internal stakeholders when clarification is required.
  • Perform name screening against sanctions, PEP, and adverse news.
  • Document in detail all the relevant checks done and approvals obtained (if any) in written form or digitally.
  • Escalate for the relevant approval(s) in accordance with standard operating procedures should potential issues/red flags be identified.
  • Retain and upload all documentation for compliance/audit purposes, record-keeping of all CDD activities completed for tracking and periodic review purposes via the Customer Relationship Management (CRM) system, Microsoft SharePoint/OneDrive and DocuShare Management System.
  • Communicate with new and existing business clients via phone, email or chat - where needed - to facilitate a positive customer on-boarding and account review experience
  • Manage workload productively within agreed SLAs, adhere to approved policies and maintain best practices.
  • Participate in AML-related training, awareness programs, and periodic compliance initiatives.

Requirements

  • Minimum 2 - 3 years of working experience in a Client Due Diligence Role.
  • Proficiency with Microsoft applications (Outlook, Word, Excel), World-Check, CTOS, Lexis Nexis Screening, Sanctions Lists, Corporate Registry documents interpretation, and internet search engines.
  • Research and analytical skills with ability to assess and identify potential issues/red flags.
  • Strong communication skills to work effectively with internal and external stakeholders.
  • Good command of spoken and written English, Bahasa and Chinese will be preferred.
  • Ability to adhere to standard operating procedures and processes.
  • Proven ability to excel both independently and as part of a team.
  • Strong organizational skills with ability to document findings in a structured and logical manner.
  • Highly motivated self-starter who can work in a fast-paced environment.
  • Diploma/Degree in Business Administration/Management or a related field is preferred.
  • Open to Malaysian citizens only.

Benefits

  • Health insurance
  • Professional development opportunities

Job title

CDD/KYC Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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