Hybrid Senior Quality Assurance Analyst

Posted 4 minutes ago

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About the role

  • Lead and execute manual and automated software testing across multiple platforms, including Salesforce, NetSuite, Cybersource, Manhattan OMS/SCALE, and AWS-integrated services.
  • Design, develop, and execute detailed test plans, test cases, and test scripts aligned with business and technical requirements.
  • Ensure complete test coverage for all functional, regression, integration, and usability testing activities.
  • Apply deep understanding of SDLC and agile/scrum methodologies to integrate testing throughout the development lifecycle.
  • Identify, document, and track software defects and coordinate with development teams to ensure timely resolution.
  • Oversee the use and maintenance of test management tools such as Playwright, Jira, and Zephyr.
  • Conduct root-cause analysis for issues to drive corrective and preventive actions.
  • Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to ensure quality considerations are embedded in all phases.
  • Create, maintain, and improve QA documentation including test cases, execution reports, and defect logs.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 6–8 years of professional experience in software quality assurance, including web application and e-commerce testing.
  • Hands-on experience testing Salesforce.com, NetSuite, and Warehouse Management systems.
  • 8+ years of manual testing experience, including functional, regression, performance, smoke, and integration testing.
  • Strong understanding of Agile/Scrum and continuous integration/continuous deployment (CI/CD) environments.
  • Experience with project and test management tools such as Jira, Zephyr, and Playwright.
  • Ability to mentor and lead QA team members while driving continuous quality improvements.
  • Excellent analytical and problem-solving skills with high attention to detail.
  • Strong communication skills (written and verbal), able to articulate testing findings and quality insights to technical and non-technical stakeholders.
  • Ability to thrive in a fast-paced, collaborative, and changing environment.
  • Demonstrates a proactive and constructive approach to feedback and process improvement.
  • Proven ability to manage multiple priorities and deliverables simultaneously.
  • A strong advocate for the importance of QA within the software delivery lifecycle.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Senior Quality Assurance Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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