Hybrid Senior Operations Analyst – Payroll Loans

Posted last month

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About the role

  • Senior Operations Analyst overseeing operational processes in a fintech company. Focused on continuous improvement and ensuring maximum performance operationally.

Responsibilities

  • Monitor pipelines and processes, ensuring correct execution and maximum operational performance;
  • Identify issues, risks and opportunities, communicating them in a structured manner to stakeholders;
  • Develop action plans, track their execution and ensure responsible parties / stakeholders follow the directions;
  • Serve as the focal point for the Operations team, providing support on technical questions, data and process analysis and interpretation;
  • Collaborate with Product, Data and Technology teams to evolve processes and develop new solutions;
  • Produce analyses, studies and strategic recommendations in partnership with management to support decision-making;
  • Monitor, update and interpret key area indicators, ensuring visibility and accuracy;
  • Contribute to other activities related to the role, always focusing on efficiency and continuous improvement.

Requirements

  • Experience in Operations areas with a focus on continuous improvement in payroll-loan (consigned) workflows;
  • Experience with agile methodologies and continuous improvement practices;
  • Ability to develop thorough studies, reports and analyses;
  • Strong knowledge of operational indicators, performance metrics, KPIs and OKRs;
  • Intermediate SQL;
  • Advanced Excel for data manipulation and analysis;
  • Data visualization tools (Superset, Metabase, Tableau);
  • Clear, collaborative communication and strong cross-team coordination skills;
  • Advanced analytical ability with the skill to turn data into actionable insights;
  • Problem-solving orientation and structured decision-making skills;
  • Adaptability and rapid learning in dynamic environments.

Benefits

  • Various benefits
  • Collaborative work environment

Job title

Senior Operations Analyst – Payroll Loans

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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