IT Business Analyst providing support and executing technology deployments for healthcare in EMEA. Driving stakeholder engagement and ensuring optimal use of PCS technology.
Responsibilities
Provide support, drive and execute together with Countries and DST regional team PCS technology deployments
Drive continued stakeholder engagement to ensure optimal use and integration of PCS technology
Create in alignment with regional PCS strategy, manage and execute regional deployment plans
Help DST team and commercial teams to define account workflows to enable transition and adoption of tablets
Provide post deployment technical support to country champions and regional DST team
Maintain data integrity for the regional programmer pool
Close collaboration with EurAsia PCS Strategic Marketing Lead
Requirements
At least 1-3 years of experience in an IT Consultancy, Implementation, or IT Support role
ideally with experience working within a healthcare environment
Good common understanding of IT Infrastructure, Security and Data Privacy requirements in a regulated environment
Training experience of non-technical & technical users
Bachelor’s degree or similar education
Nice to have: Experience using CRM-systems and Service Support platforms
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