Executive Assistant supporting the Global CEO at Croud, a digital marketing agency. Managing executive operations, board activities, and confidential correspondence in a hybrid work environment.
About the role
- Private Medical Secretary managing patient queries and scheduling within a hybrid Remote Practice Management team. Responsible for ensuring high quality service and managing communication effectively.
Responsibilities
- Managing a high volume of calls from patients querying appointments, handling consultants and secretaries' queries, taking payments, issuing correspondence, etc.
- Scheduling clinics
- Managing and reviewing medical dictations
- Scanning medical information and uploading to the PM system
- Participate in weekly team meetings with management
- Managing internal and external email queries
- Ensure clients are getting the best us of the service
- Assist with training of new members of staff when necessary
- Ad-hoc duties as requested by management
Requirements
- Attention to detail is essential
- Comfortable speaking with clients or third parties, i.e secretaries, hospital personnel
- Ability to work on own initiative
- Ability to multi-task/be flexible to the needs of the role
- Ability to communicate/report effectively with manager/team members/clients and other third parties
- Ability to work to targets
- Must be a team player
Benefits
- Private Medical
- PPK
- Life Assurance
- Workcation options
- MyBenefit
- Dedicated EAP
- Professional development opportunities
- Regular sports and social events
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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