About the role

  • Credit Controller handling outstanding invoices for Davies Group in Stoke on Trent. Responsible for cash-flow management and client account maintenance within the finance team.

Responsibilities

  • Handling specific ledgers of accounts as part of the finance team
  • Chasing debt by telephone and email, along with spreadsheet chases.
  • Processing and generating reminder letters and monthly statements.
  • Liaising with sales ledger/accounts receivable to resolve outstanding queries.
  • Investigating and resolving queries relating to non-payment of invoices.
  • Uses initiative and imagination to achieve results, reducing debtor days, while promoting client goodwill.
  • Maintaining accurate and up to date client details and account records.
  • Handling queries and resolving problems within company guidelines and policy.

Requirements

  • Experience in Insurance Claims
  • The ability to work in a team as well as individually.
  • Good attention to detail and accuracy.
  • High level of skill in organising and prioritising.
  • The ability to work under pressure and to deadlines.
  • Good IT skills, including Word and familiar with Excel.
  • Excellent written and verbal communication skills.

Benefits

  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
  • Pension, 5% employee and 5% employer contribution
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Job title

Credit Controller

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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