About the role

  • Chief Information Officer leading and governing global IT function at M+C Saatchi World Services. Responsible for aligning technology services with business objectives and ensuring operational stability.

Responsibilities

  • Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite.
  • Establish clear priorities, outcomes and success measures across all IT domains.
  • Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade‑offs.
  • Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations.
  • Provide executive oversight of IT governance, risk management and compliance activities.
  • Set clear expectations for a ‘security by default’ culture across all IT services and delivery activities.
  • Hold domain leads accountable for service quality, availability, performance and user experience.
  • Own the end to‑end technology roadmap, ensuring alignment with business strategy and architectural principles.
  • Provide executive sponsorship and oversight for IT projects and change programmes.
  • Ensure strong commercial management, performance oversight and accountability with internal teams focused on leadership, governance and value adding activities.

Requirements

  • Proven experience as a CIO, IT Director or equivalent senior information technology leadership role.
  • Strong understanding of IT operating models, service management and governance.
  • Experience operating within fast paced regulated or security-focused environments.
  • Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171.
  • Experience overseeing cyber security, information security risk and compliance at executive level.
  • Strong commercial acumen and experience governing technology spend and vendors.
  • Excellent communication and stakeholder management skills.

Benefits

  • 27 days holiday per year
  • Pension contributions
  • Private healthcare
  • Discounted dental insurance
  • Enhanced maternity/parental leave
  • Cultural stimulation allowance - £250 per person per year
  • Half days off before bank holidays
  • Emergency care days for dependants
  • Up to 5 days volunteering leave per year to work for a registered charity
  • Up to 10 days special emergency leave per year
  • Season Ticket loan
  • Payroll Giving Scheme
  • Thursday drinks to unwind and socialize
  • An annual Summer and Christmas party
  • Commitment to Diversity and Inclusion with inclusive bank holidays
  • Learning opportunities around D&I and targeted mentoring programmes

Job title

Chief Information Officer

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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