Junior Business Analyst for Reti S.p.A, focusing on digitalization and IT consulting projects. Collaborating on software solutions and technical training for clients.
About the role
- Epic Application Analyst providing support for IT systems and serving as a liaison between clients and vendors. Responsible for ensuring seamless application functionality and user support in a healthcare setting.
Responsibilities
- Job responsibilities include those listed in competencies document
- Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
- Collaborates system support which includes design, system preference modifications, documentation, training or sharing of system functions as appropriate.
- Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.
- Provides technical/application assistance to clients and IT staff as appropriate.
- Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.
- Participates in support for systems both daily and during implementations.
- Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately.
Requirements
- EPIC Certification
- Minimum of one year of computer system application modifications or support experience.
- Minimum of one year of PC-oriented experience to include basic word processing and spreadsheets.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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