Support Engineer monitoring batch jobs and resolving production issues in SaaS environments for Blue Yonder. Ensuring system availability and operational excellence in planning applications.
About the role
- Technical Support Architect managing customer issues related to VoLTE and IMS networks at Mavenir. Ensuring effective operations and troubleshooting of advanced telecom solutions.
Responsibilities
- Specializes in supporting and resolving customer problems using company's products
- Ability to explain 4G/3G/2G Core (Voice Core & Packet Core), VoLTE/VolTE to global telecom customer teams
- LLD and HLD designing for VolTE and related IMS network
- Ensuring smooth VolTE operations and effective customer management
- Troubleshooting of E2E network issues & coordination with all stakeholders
- Subject matter expert (SME) for Core Network functions
- Must have Shell Scripting & Linux experience
- Responsible for reviewing own and peer's work
Requirements
- Minimum of 8-15 years' experience in using relevant networking protocols
- Bachelor / Master's degree or equivalent
- Previous experience as an IMS SME for VolTE or related experience
- Fluency in English both verbal and written
- Other languages are of advantage
Benefits
- Accessibility
- Health insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Service Manager - Team Lead responsible for leading Service Managers and ensuring high - quality service delivery to customers. Overseeing operations and managing customer escalations in a cloud applications environment.
Customer Support Technician at Vaisala handling 24/7 monitoring and troubleshooting of network performance. Ensure excellent support for internal and external customers in a fast - paced environment.
Customer Support Engineer interfacing with customers while troubleshooting complex semiconductor equipment issues. Collaborating with the engineering team to implement solutions and assist clients' needs.
Asistente de Desarrollo Web y Soporte Técnico en AED Constructores en Cartagena de Indias. Buscando un profesional en Ingeniería de sistema para unirse a un equipo dinámico y comprometido.
Analista Técnico Corporativo RE Jr in corporate insurance, focusing on risk analysis and client negotiations. Requires deep understanding of insurance products and various systems.
Professional responsible for analyzing corporate risks, enhancing insurance programs, and negotiating proposals at Acrisure. Involvement in engineering risks, liability, and diverse risks analysis.
Analista de Suporte Computacional overseeing client implementation processes for technology and digital education company. Creating knowledge bases and supporting internal teams in problem resolution.
Technical Support Engineer role at Palo Alto Networks focusing on advanced - level support for Public Sector customers. Addressing complex technical issues and ensuring optimal security infrastructure.
Provide technical assistance to computer system users at Interstate. Answer questions or resolve computer problems for employees in person or remotely.