Senior Product Analyst at Zopa, focused on data analytics for unsecured personal loans. Partnering with teams to enhance customer experience and drive growth in lending metrics.
About the role
- Senior Product Analyst driving data-informed decision-making and uncovering insights at Maven Clinic. Partnering with product management, engineering, and operations to optimize data analytics.
Responsibilities
- Partner with stakeholders across Product, Engineering, and Operations teams to define success metrics, analyze trends, and provide actionable recommendations
- Lead the design and development of scalable data structures from both internal and 3rd party sources for use in analysis and reporting (primarily using SQL and Python)
- Identify areas for improvement and optimization through experimentation and statistical analysis
- Drive operational efficiency by identifying areas for process improvement and recommending highly scalable solutions
- Effectively communicate insights to stakeholders across Maven, highlighting opportunities to better serve our members
- Mentor and guide mid-level analysts, providing guidance to team members on best practices, coding standards, and design principles
Requirements
- 5+ years of relevant analytics or data science experience, with 3+ years supporting Product teams
- Fluency in SQL and a strong background in data visualization
- Hands-on experience with Python or R
- An ability to juggle both long-term, strategic projects and ad hoc, urgent requests as needed
- Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior analysts
Benefits
- Health insurance
- 401K matching for US-based employees, with immediate vesting
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- Hybrid work, in office meals, and work together days
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
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