Field Service Engineer providing technical support and training for Optos instrumentation at customer sites. Engaging with customers for installation, maintenance, and operational excellence.
About the role
- Director of Field Engineering in Matillion shaping AI-powered data engineering solutions. Leading a technical team to eliminate data bottlenecks for clients with a focus on commercial outcomes.
Responsibilities
- Build a Field Engineering function that operates at speed
- Show customers how Matillion eliminates data bottlenecks
- Scale team capacity in lockstep with regional growth and Sales coverage needs
- Translate product roadmap into customer-facing value
Requirements
- Lead a team of Solution Architects
- Set standards, own performance reviews, and drive promotions
- Create a culture of accountability, customer obsession, and high technical/commercial performance
- Partner with Sales leadership on go-to-market coverage, territory design, and resource allocation
- Define Matillion's technical narrative—AI/ML use cases, data transformation, and business outcomes
- Ensure architects articulate how Matillion enables AI readiness, governance, and modern data architectures
Benefits
- Company Equity
- 25 days PTO
- 5 days paid volunteering leave
- Health insurance
- Life insurance
- 401K
- Access to mental health support
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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