Data Manager analyzing complex data and providing insights for strategic decisions in gaming industry at adp MERKUR GmbH. Collaborating to define AI strategy and drive relevant product development.
About the role
- Customer Support Representative handling UK customer inquiries via phone, email, and chat. Resolving technical issues and maintaining customer records in CRM system with UK business hours.
Responsibilities
- Provide customer support via phone, email, and chat
- Resolve customer inquiries and technical issues
- Maintain accurate customer records in CRM system
- Collaborate with internal teams to escalate complex issues
Requirements
- 1+ years of experience in customer support
- Excellent communication skills
- Experience with CRM systems
- GCSEs or equivalent
- Ability to work UK business hours
- Must be fluent in English.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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