Data Scientist leading complex analytics projects to drive data - informed business decisions. Collaborating with senior leadership at Vanguard to enhance analytical capabilities.
About the role
- Customer Support Representative handling UK customer inquiries via phone, email, and chat. Resolving technical issues and maintaining customer records in CRM system with UK business hours.
Responsibilities
- Provide customer support via phone, email, and chat
- Resolve customer inquiries and technical issues
- Maintain accurate customer records in CRM system
- Collaborate with internal teams to escalate complex issues
Requirements
- 1+ years of experience in customer support
- Excellent communication skills
- Experience with CRM systems
- GCSEs or equivalent
- Ability to work UK business hours
- Must be fluent in English.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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