Salesforce Solutions Intern providing support at Capital Blue Cross. Gaining experience with Agile methodologies and collaborating cross - functionally in a hybrid work environment.
About the role
- Salesforce Technical Lead guiding architecture and development for March Networks' Salesforce platform. Leading a technical team and optimizing integrations with enterprise systems like SAP.
Responsibilities
- Own the technical direction and architecture of the Salesforce platform, ensuring scalability, performance, and alignment with best practices.
- Lead code reviews, enforce development standards, and guide solution patterns across the delivery team.
- Break down solution designs into work segments and lead external/offshore Salesforce developers / partners to ensure high-quality, consistent delivery.
- Design, configure, and develop Salesforce features including Apex, Lightning Web Components, Flows, SOQL/SOSL, custom objects, and automation frameworks.
- Define and maintain data models, sharing rules, and security controls across the Salesforce ecosystem.
- Translate business requirements into well-architected technical solutions while providing clear effort and implementation estimates.
- Enhance and support integrations between Salesforce and SAP, Kinaxis, Informatica, and other enterprise applications.
- Implement API-based, middleware, and event-driven integration patterns where applicable.
- Ensure data consistency, synchronization reliability, and well-documented data flows.
- Serve as a Tier 2/3 escalation point for Salesforce-related issues, including root cause analysis and corrective / preventative action.
- Identify and drive platform improvements such as workflow automation, UI efficiency enhancements, and system performance tuning.
- Maintain documentation for system configuration, data architecture, custom components, and integration processes.
- Work closely with the Project Manager to balance project timelines, scope, and resource allocation, ensuring successful project delivery.
- Foster effective communication within the team to maintain alignment, keep all members informed, and ensure focus on key priorities.
- Assist in interpreting business requirements and translating them into actionable technical tasks for the development team.
- Analyze existing business processes to identify opportunities for smarter, more efficient solutions that address business challenges.
Requirements
- 5+ years of hands-on Salesforce development experience (Sales Cloud required; Service Cloud an asset).
- Strong expertise in Apex, LWC, Flows, APIs, and data modeling.
- Experience leading or technically guiding developers (onshore/offshore/consulting).
- Strong understanding of CRM business processes and how they map into Salesforce capabilities.
- Ability to communicate effectively with both business users and technical stakeholders.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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