KYC Operations Manager leading operations for Citi's Know Your Client program. Managing key deliverables and ensuring team standards by providing regulatory reporting and oversight.
About the role
- Head of AML/ATF and Sanctions at Manulife Bank leading strategic compliance initiatives. Overseeing anti-money laundering and sanctions program ensuring regulatory compliance and risk management.
Responsibilities
- Lead the strategic direction and execution of the Bank’s AML/ATF and Sanctions Program
- Provide expert guidance and advice on AML/ATF and sanctions risk management
- Ensure program governance, regulatory reporting, and internal control effectiveness
- Manage and develop a high-performing team, fostering collaboration and accountability
- Represent the Bank in regulatory engagements and industry forums
- Prepare reports and communicate on the status of the Bank’s AML/ATF and Sanctions program to senior leadership and the Board
- Drive innovation through technology, data analytics, and process optimization
- Ensure alignment of strategy with business and regulatory priorities
Requirements
- Degree in business, finance, law, or criminal justice and advanced certifications (e.g., CAMS, CGSS)
- 15+ years in senior compliance roles within financial services, with Canadian banking experience
- Proven leadership in AML/ATF and sanctions program management
- Strong understanding of risks, detection technologies, and regulatory frameworks
- Proficiency in Microsoft Office and AML/ATF systems
Benefits
- health insurance
- dental insurance
- mental health support
- vision insurance
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness programs
- employee/family assistance plans
- retirement savings plans, including pension and global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off including holidays, vacation, personal, and sick days
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