Hybrid Outreach Manager, KYC

Posted 3 days ago

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About the role

  • Manager, KYC leading and developing a team providing oversight and expertise in regulatory guidance for TD's KYC programs. Managing client due diligence reviews and driving process improvements.

Responsibilities

  • The Manager, KYC leads and develops a team of professionals who provide oversight, expert regulatory guidance to specialized domains of TD's KYC programs.
  • This role provides specialized project support or services.
  • This role oversees the timely execution of client due diligence reviews using a risk-based approach to align with policy and regulatory requirements.
  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
  • Manages a team of production teams to perform job functions in line with policies, standards, procedures, and job aids.
  • Ensures that personal and teamwork products are fit for purpose and audit/regulator ready.
  • Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product.
  • Leads initiatives to help bring these improvements to fruition.
  • Works with senior management on highly complex, confidential, or high visibility projects.

Requirements

  • Undergraduate Degree or equivalent professional work experience
  • 3+ years of direct management experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners (or) 6+ years' direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML
  • Deep KYC SME background and Internal Systems experience
  • Experience managing a team of 8-9 analysts HIGHLY preferred
  • Cross Functional Collaboration Skills
  • Analytical and Critical Thinking Capabilities
  • Ability to Translate Complex Data into Clear Documentation
  • RFI Interpretation & Reporting Skills
  • Strong oral & written communication skills; ability to ARTICULATE complex scenarios into simple business language
  • Very detailed and strong organizational/ team building skills are PARAMOUNT for success in this role

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development opportunities
  • Reward and recognition programs

Job title

Outreach Manager, KYC

Job type

Experience level

Mid levelSenior

Salary

$91,000 - $136,240 per year

Degree requirement

Bachelor's Degree

Location requirements

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