QA & Automation Engineer responsible for testing cloud services and IoT products. Collaborating with QA and engineering teams to ensure high - quality releases.
About the role
- Senior Automation Engineer designing automation solutions for a US-based global insights company. Collaborating across teams and leveraging AI to streamline business processes with agile methodologies.
Responsibilities
- As a Senior Automation Engineer, you will be responsible for designing, customizing, automation, software integration, project and workflow management platform and complementary systems. This role requires a strong understanding of API development, optimization, automation, and user support to streamline business processes.
- Duties and Responsibilities:
- Configure custom workflows, item types, and statuses based on user requirements
- Set up integrations with native apps
- Developing custom widgets, apps, or integrations using Monday Apps Framework
- Write scripts (typically in JavaScript/TypeScript or Node.js) to extend Monday’s capabilities
- Microsoft Teams, etc., using custom middleware tools (e.g., PowerApps, Zapier etc.)
- Strong understanding and support for SQL database and Microsoft Fabric)
- Implement bi-directional data syncing and ensure data integrity
- Building automation rules within Monday or through external tools/scripts to trigger notifications, status updates, or actions
- Identify opportunities to automate manual processes.
- Designing and building boards, dashboards, views, and automations tailored to business workflows
- Be able to build and automate macros in excel spreadsheet and automate the processes
- Working with stakeholders to gather requirements and provide ongoing support
- Monitor integrations, scripts, and automations to ensure they run as expected
- Maintain documentation of all customizations, integrations, and processes
- Optimize Processes: Spot inefficiencies, redesign workflows, and drive continuous improvement
- Create Smart Solutions: Build automations, configure tools, and integrate systems to reduce manual work
- Leverage AI: Design and refine ChatGPT (or other AI) workflows, prompts, and automations to accelerate reporting and analysis
- Turn Data into Action: Analyze key metrics, report results, and recommend process improvements
- Collaborate Across Teams: Act as the connector between research, tech, and business groups to deliver scalable solutions
- Document & Share: Maintain SOPs, process maps, and knowledge bases to ensure consistency and scalability
Requirements
- **Must-have Skills / Qualifications:**
- Bachelor’s degree in computer science, Business, or related field
- Equivalent hands-on experience or certifications in operations engineering, process improvement, or project management welcomed
- Technical Skills: Python, SQL, XML, JavaScript, JSON, jQuery, CSS, API scripting, Excel, Power BI; understanding of databases, data pipelines, and QA best practices
- AI & Automation Skills: Ability to design AI-powered workflows, craft effective prompts, and use tools like ChatGPT to automate data handling and reporting tasks
- Problem-Solver: Able to break down complex business problems and create scalable, tech-enabled solutions
- Project Leader: Organized, adaptable, and comfortable juggling multiple priorities in a fast-paced environment
- Communicator: Skilled at working with both technical and non-technical collaborators.
- Continuous Improver: Process-driven, detail-oriented, and always looking for better ways of working
- __**Advantageous or Nice-to-Have Skills/Experience:**__
- Experience with Excel, Monday.com, Forsta’s Surveys/Decipher, or other market research data platforms
- GitHub knowledge for script management and collaboration
Job title
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