Hybrid Managed Services Engineer – Siemens

at MAIT

• Job title: Managed Services Engineer – Siemens
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Germany

About the role

• Managed Services Engineer providing customer support for Siemens PLM applications like Teamcenter. Focused on problem-solving, ticket resolution, and communication with potential partners.

Responsibilities

• You support our customers with all technical and application-related questions, requests and requirements.
• Independent troubleshooting, root-cause analysis and resolution of customer inquiries across varied application areas of Siemens PLM applications (Teamcenter/Active Workspace, etc.) are part of your daily work.
• You work hand in hand with other departments and partners to successfully process and close tickets.
• You take responsibility for important communication with the manufacturer Siemens and ensure a smooth flow of information.

Requirements

• You have already gained experience in PLM/PDM with Siemens Teamcenter or CAD integration into a PDM system.
• You not only impress with your technical expertise but also with your communication skills.
• Initiative and reliability come naturally to you.
• You keep an overview even in complex situations and consistently find a good solution.
• You enjoy tackling challenging tasks and are willing to continually develop your skills.
• You communicate confidently in German and English; additional knowledge of French is an advantage but not required.

Benefits

• Remote work, flexible hours, or up to 20 days of workation per year — you decide where and how you work best.
• A buddy will support you so you feel welcome from day one.
• Benefit from the MAIT Academy, external training and individual development tailored to your career path.
• Our summer party, Welcome Days and company runs strengthen our team spirit and foster a culture of openness, innovation and genuine teamwork.
• With your time account you can plan a sabbatical, individual parental leave or early retirement.
• Referral bonuses, exclusive discounts on shopping, fitness and leisure, and leasing options through JobRad are available at MAIT.
• Your dog is part of you: whether as a stress reliever or break companion — your four-legged friend is welcome in the office.
• At MAIT we warmly welcome people of every origin, religion, identity, sexual orientation, age, disability and personal background.