Managed Services Engineer providing customer support for Siemens PLM applications like Teamcenter. Focused on problem-solving, ticket resolution, and communication with potential partners.
Responsibilities
You support our customers with all technical and application-related questions, requests and requirements.
Independent troubleshooting, root-cause analysis and resolution of customer inquiries across varied application areas of Siemens PLM applications (Teamcenter/Active Workspace, etc.) are part of your daily work.
You work hand in hand with other departments and partners to successfully process and close tickets.
You take responsibility for important communication with the manufacturer Siemens and ensure a smooth flow of information.
Requirements
You have already gained experience in PLM/PDM with Siemens Teamcenter or CAD integration into a PDM system.
You not only impress with your technical expertise but also with your communication skills.
Initiative and reliability come naturally to you.
You keep an overview even in complex situations and consistently find a good solution.
You enjoy tackling challenging tasks and are willing to continually develop your skills.
You communicate confidently in German and English; additional knowledge of French is an advantage but not required.
Benefits
Remote work, flexible hours, or up to 20 days of workation per year — you decide where and how you work best.
A buddy will support you so you feel welcome from day one.
Benefit from the MAIT Academy, external training and individual development tailored to your career path.
Our summer party, Welcome Days and company runs strengthen our team spirit and foster a culture of openness, innovation and genuine teamwork.
With your time account you can plan a sabbatical, individual parental leave or early retirement.
Referral bonuses, exclusive discounts on shopping, fitness and leisure, and leasing options through JobRad are available at MAIT.
Your dog is part of you: whether as a stress reliever or break companion — your four-legged friend is welcome in the office.
At MAIT we warmly welcome people of every origin, religion, identity, sexual orientation, age, disability and personal background.
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