Hybrid Key Accounts Coordinator – FTC 12 months

Posted 5 days ago

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About the role

  • Key Accounts Coordinator managing orders and customer inquiries at Macmillan Distribution. Requires excellent inventory management understanding and customer service experience.

Responsibilities

  • Managing orders to ensure strict adherence to service levels while monitoring warehouse despatch performance
  • Promptly resolving queries and claims to facilitate payment
  • Managing EDI requirements and actively participating in technical change management processes
  • Scheduling and managing customer meetings, including producing minutes and tracking action points

Requirements

  • Strong understanding of inventory management operating systems
  • Recent experience key accounts management
  • Flexible and willing attitude, able to work within a team environment
  • Demonstrate attention to detail
  • Excellent working knowledge of Microsoft Office Excel (preferably 2010)
  • Experience of working in a fast paced customers services environment
  • Used to dealing with SLAs and tight deadlines with changing customer demands

Benefits

  • Free parking
  • Hybrid working (3 days office/2 days WFH)
  • Private Medical Insurance/Medical cash plan
  • Enhanced employer pension contribution
  • Employee discounts portal
  • 25 days holiday
  • Life insurance
  • Group Income protection
  • EAP
  • Cycle to work
  • Gym memberships
  • Tastecards
  • Sight tests and glasses contribution
  • On-site health checks and flu vaccinations

Job title

Key Accounts Coordinator – FTC 12 months

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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